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Download a Custom Report

You can download any completed report instance from the last four months, which has with the status “Ready to Download” or “Completed”.

  1. In the main menu, click Reports > Custom Reports.

  2. In the Download Report column for the report row, do the following:

    • To download the latest instance of the report, click Download.

    • (Reports with multiple instances) Click the Down arrow next to Download, and then click the completion date for the report you want to download. Downloadable report instances are indicated with a download icon ( download icon ).

      When many instances are available, click Load More at the bottom of the list if necessary.

      When a report runs multiple times on the same day, the report instances for that day are listed in chronological order, with the most recent instance on top.

      Failed report jobs are indicated with an error icon ( error indicator ) and can’t be downloaded. Hold the cursor over the error icon for a description of the error.

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