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Calculated metrics templates

Customer Journey Analytics provides the following calculated metrics templates to cover the most common use-cases. These ÃÛ¶¹ÊÓƵ defined calculated metrics are identified by a small ÃÛ¶¹ÊÓƵLogoSmall logo. To quickly filter on these metrics, select Label ÃÛ¶¹ÊÓƵ Template in the Components filter.

Calculated metric name
Description
Formula
Session Start Rate

The percent that any dimension item occurred on the first event of a session.

This calculated metric is automatically added to Workspace when you include the Session Starts standard component in your data view.

Summary: ( Event Session Starts Divide Event Sessions )

Time Spent Per Person

The average amount of time a person spent on any given dimension item.

This calculated metric is automatically added to Workspace when you include the Time Spent (seconds) standard component in your data view. The filter Exclude Last Event of Session is applied to the People metric. The filter excludes the last event of each session in a dataset. This exclusion can help you analyze user behavior leading up to an event or action, such as a purchase or form submission, while excluding the final action itself.

Summary: ( Event Time Spent (seconds) Divide Segmentation Exclude Last Event of Session( Event People ) )

Sessions Per Person

The average number of Sessions per Person.

Summary: ( Event Sessions Divide Event People )

Time Spent Per Session

The average amount of time a person spent per Session on any given dimension item.

This calculated metric is automatically added to Workspace when you include the Time Spent (seconds) standard component in your data view. The filter Exclude Last Event of Session is applied to the Sessions metric. The filter excludes the last event of each session in a dataset. This exclusion can help you analyze user behavior leading up to an event or action, such as a purchase or form submission, while excluding the final action itself.

Summary: ( Event Time Spent (seconds) Divide Segmentation Exclude Last Event of Session( Event Sessions ) )

Session End Rate

The percent that any dimension item occurred on the last event of a session.

This calculated metric is automatically added to Workspace when you include the Session Ends standard component in your data view.

Summary: ( Event Session Ends Divide Event Sessions )

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