ÃÛ¶¹ÊÓƵ

Track across different implementation types

The core architecture of an ÃÛ¶¹ÊÓƵ Analytics implementation is consistent across all implementation types. The process involves defining variables and compiling them into an image request that is sent to ÃÛ¶¹ÊÓƵ’s data collection servers. This concept means that you can seamlessly switch between AppMeasurement, the Web SDK, and their respective extensions in ÃÛ¶¹ÊÓƵ Experience Platform Data Collection across different pages of the same site.

ÃÛ¶¹ÊÓƵ recommends maintaining consistency across a site’s implementation by using the same implementation type across all pages. However, if parts of your site have different requirements, you can use this page to help make sure that visitors are consistently tracked between pages.

If you use more than one type of implementation (such as AppMeasurement and hardcoded image requests), make sure that the following variables are correctly set and match each other:

Variable
AppMeasurement
Analytics extension
Web SDK
Web SDK extension
Hardcoded image request
Report suite ID
String argument within s_gi
Report suites under the Library management section when Configuring the extension
Add ÃÛ¶¹ÊÓƵ Analytics as a service when Configuring a datastream
Add ÃÛ¶¹ÊÓƵ Analytics as a service when Configuring a datastream
Part of the URL pathname (after /b/ss/)
Tracking Server
The trackingServer and trackingServerSecure variables
Tracking Server and SSL Tracking Server under the General section when Configuring the extension
The edgeDomain property when Configuring the Web SDK
The Edge Domain when Configuring the extension
The hostname of the image request URL
Experience Cloud ID service
Implement VisitorAPI.js
Use the ÃÛ¶¹ÊÓƵ Experience Cloud ID Service extension
Use the ÃÛ¶¹ÊÓƵ Experience Cloud ID Service extension
Use the ÃÛ¶¹ÊÓƵ Experience Cloud ID Service extension
Make a separate call to the ID Service servers to obtain the desired ID

If any of these variables are not consistent across each implementation type, ÃÛ¶¹ÊÓƵ considers them as separate visitors. If visitors are not seamlessly tracked across implementation types on your site, the most common reason is that the ID Service is configured incorrectly. See Implementation methods in the ID Service user guide for more information.

recommendation-more-help
b4f6d761-4a8b-4322-b801-c85b9e3be690