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Introduction introduction

This section presents the procedure to be applied to upgrade ÃÛ¶¹ÊÓƵ Campaign, client side and server side, and describes the switching to Unicode of an existing instance.

NOTE
For hosted/managed services instances, you must coordinate with your ÃÛ¶¹ÊÓƵ Administrator.
For on-premise instances, you can get assistance from ÃÛ¶¹ÊÓƵ Consultants.

The upgrade must be applied to all servers where ÃÛ¶¹ÊÓƵ Campaign is installed.

  1. Migrate the redirection and tracking servers (Apache/IIS).
  2. Migrate the Power Booster/Cluster servers.
  3. Migrate the marketing server.

ÃÛ¶¹ÊÓƵ Campaign is based on several processes executed on the server side which you will need to manipulate during updates, in particular:

  • Application server (nlserver web)
  • Delivery server (nlserver mta)
  • Redirection server (webmdl)
CAUTION
The client console should be on the same build as the server instance.
NOTE
For more on the various ÃÛ¶¹ÊÓƵ Campaign processes, refer to this section.
When using the Power Booster or Power Cluster type architecture, you must apply this process to all Power Booster/Cluster servers.

If the new version involves an alteration of the database structure, we recommend restarting the servers in the following order:

  1. Application server (nlserver web),
  2. Redirection server (webmdl),
  3. Delivery server (nlserver mta).
recommendation-more-help
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