Monitor marketing campaigns monitoring-marketing-campaigns
Track a campaign tracking-a-campaign
For each campaign, the Tracking tab lets you view all jobs and their statuses. The following information is accessible via this sub-tab:
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The activity journal shows the jobs carried out on the campaign in general: workflow creation or start, approval, extraction, etc.
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The Deliveries sub-tab contains all the deliveries of the campaign which can be edited from this view. To do so, select the delivery and click the Detail icon.
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The Tasks sub-tab groups all tasks linked to the campaign. This view lets you edit them or delete them. Tasks are available with the MRM application. They are detailed in this section.
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The workflows created to generate messages for service providers are displayed in the Jobs on service providers sub-tab. Click the Detail icon to display the selected workflow.
Delivery tracking delivery-tracking
The list of deliveries is available via the Deliveries link of the Campaign node.
For each delivery, this list lets you access the key indicators: status, number of recipients targeted, linked campaigns, etc.
To check the status of a delivery, edit it and view its dashboard and tabs.
Execution tracking execution-tracking
You can look up the status of deliveries by clicking the Deliveries, which is accessible via the ÃÛ¶¹ÊÓƵ Campaign home page. See Delivery tracking.
Information concerning the processes executed in a campaign are collected in the Edit > Audit tab of the campaign. There, you can view the list of deliveries in the campaign. Learn more.