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ÃÛ¶¹ÊÓƵ Campaign native delivery templates - Native templates MUST NOT be deleted from the system. They include a minimum configuration for each delivery channel. The administrator can, however, restrict certain functions or offer default values to users (tracking activation, sender email addresses, etc.). Native scenarios appear in bold in the list of templates. They must be duplicated in order to modify them.

Predefined delivery templates - The ÃÛ¶¹ÊÓƵ Campaign administrator can create new delivery templates. They can be reused by operators (those with suitable access rights) or automatically by server processes. For example, you can configure an email delivery template, and when users creates a delivery using this template, they simply need to enter the text or HTML content and then deliver it; the other choices have already been defined by the administrator.