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Privacy requests with the ÃÛ¶¹ÊÓƵ Campaign Standard User Interface

Last update: Fri Aug 25 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin

ÃÛ¶¹ÊÓƵ Campaign offers data controllers three methods for performing Privacy access and delete requests of PII data in compliance with privacy acts such as GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act):

  • Via the Privacy Core Service integration: Privacy requests pushed from Privacy Service to all Experience Cloud solutions are automatically handled by Campaign via a dedicated workflow.

  • Via the API: ÃÛ¶¹ÊÓƵ Campaign provides an API that allows the automatic process of privacy requests using REST

  • Via the ÃÛ¶¹ÊÓƵ Campaign interface: for each privacy request, the data controller creates a privacy request in ÃÛ¶¹ÊÓƵ Campaign

Video Tutorials

Prerequisites for Privacy Requests

  1. Create a Namespace
  2. Modify custom resources

Create, track, and execute Privacy requests through the ÃÛ¶¹ÊÓƵ Campaign user interface

Additional resources

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