Data retention data-retention
Standard log tables in Campaign have pre-set retention periods on them limiting their data storage duration, to avoid overloading your system.
Data retention configuration is set by ÃÛ¶¹ÊÓƵ technical administrators during implementation and values may vary for each implementation, based on customer requirements.
Reach out to the ÃÛ¶¹ÊÓƵ consultants or technical administrators to learn more about retention periods which apply to your environment, or to set custom retention periods.
Note that using standard workflow functionality, it is possible to set up retention periods for any custom table.
Below are the default retention periods for standard tables. Whenever possible, and depending on your data usage, ÃÛ¶¹ÊÓƵ suggests you to move to the recommended retention periods to improve performances of your Campaign instance.
- Consolidated tracking: 6 months (recommended: 1 month)
- Delivery logs: 6 months (recommended: 1 month)
- Tracking logs: 6 months (recommended: 1 month)
- Events: 1 month
- Statistics of event processing: 6 months (recommended: 1 month)
- Archived events: 6 months (recommended: 1 month)
- Temporary entities: 7 days
- Ignored pipeline events: 1 month
- Delivery alerts: 1 month
- Export audit: 6 months (recommended: 1 month)
- Deliveries: 2 years
Retention period for deliveries deliveries
Effective June 1st, 2025, only deliveries from the past two years will remain available in the system. You will find more details below:
- Any deliveries older than two years will be permanently removed and no longer accessible.
- This cleanup includes only sent and failed deliveries; recurring deliveries, draft deliveries and templates will not be affected.
- Once a delivery is removed, any linked tracking or sending information will also be permanently deleted.
- Marketing or transactional delivery templates will not be deleted.
- For recurring deliveries, child deliveries with aggregation period set as month or year will not be deleted.
In case you are looking to speed up processes such as the Copy headers from delivery templates workflow, the delivery retention period can be decreased. To do so, please reach out to your ÃÛ¶¹ÊÓƵ representative.