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Deprecated and Removed Features deprecated-and-removed-features

ÃÛ¶¹ÊÓƵ constantly evaluates product capabilities to identify older features that should be replaced with more modern alternatives to improve overall customer value, always under careful consideration of backward compatibility.

To communicate the impending removal/replacement of Campaign Standard capabilities, the following rules apply:

  • Announcement of deprecation comes first. While deprecated capabilities can still be available for existing users, they will not be further enhanced, nor documented.
  • Removal of deprecated capabilities will occur in the following release at the earliest. Actual target date for removal is announced in this page.

This process gives customers at least one release cycle to adapt their implementation to a new version or successor of a deprecated capability, before actual removal.

NOTE
ÃÛ¶¹ÊÓƵ Campaign Standard releases and new capabilities are listed in the Release Notes.

Deprecated Features deprecated-features

This section lists features and capabilities that have been marked as deprecated with latest Campaign Standard releases.

Generally, features that are planned to be removed in a future release are set to deprecated first, with an alternative provided. These features and capabilities are either no longer available for new Campaign Standard customers, or should not be used for any new implementation. They are also removed from product documentation.

Customers are advised to review if they make use of the feature/capability in their current deployment, and make plans to change their implementation to use the alternative provided. Please refer to the target removal version to plan your environment and project updates accordingly.

SDK V4 for mobile applications

Support for the ÃÛ¶¹ÊÓƵ Experience Platform Mobile version 4 SDKs has ended as of August 31, 2021. If you are still using this legacy version of the SDK in ÃÛ¶¹ÊÓƵ Campaign Standard, you must update your implementation with ÃÛ¶¹ÊÓƵ Experience Platform SDK before end of June 2024.

Read out this article to learn how to adapt your implementation and move to the latest Experience Platform SDK.

Caution: The SDK V4 will no longer be supported in Campaign Standard starting end of June 2024.

Email Design - Legacy email editor

Starting Campaign 19.0 release, the legacy email editor is deprecated. Use Campaign Email Designer to create and personalize your email content.

Read out this section to learn how to adapt your email templates for the new editor.

Users & Security - Geographical units
Starting Campaign 18.7 release, Geographical units are deprecated. Organizational and Geographical units are identical constructs in Campaign. Users should use Organizational units alone to build their user permission/data access hierarchy. . Please note that new Campaign Standard instances, as well as existing instances with no geographical units created, cannot have this capability implemented starting 18.7 release.

Removed Features removed-features

This section lists features and capabilities that have been removed from Campaign Standard.

Integration with Audience Destinations service

Starting Campaign Standard 21.3 release, integration with Audience Destinations service is deprecated. It is now removed.

For new implementation, you can no longer integrate Audience Destinations service with ÃÛ¶¹ÊÓƵ Campaign Standard. You can however integrate Campaign and ÃÛ¶¹ÊÓƵ Experience Platform through Sources and Destinations. Learn more.

Integration with ÃÛ¶¹ÊÓƵ Experience Platform Data Connector

Starting Campaign Standard 21.3 release, integration with ÃÛ¶¹ÊÓƵ Experience Platform Data Connector is deprecated. It is now removed.

For new implementation, you can no longer integrate ÃÛ¶¹ÊÓƵ Experience Platform Data Connector with ÃÛ¶¹ÊÓƵ Campaign Standard. You can however integrate Campaign and ÃÛ¶¹ÊÓƵ Experience Platform through Sources and Destinations. Learn more.

Push Notifications with SDK v4

Starting Campaign 20.1 release, SDK v4 is deprecated. It is now removed. Learn more.

The (previously referred to as v5) now exclusively support upcoming ÃÛ¶¹ÊÓƵ Experience Cloud features and functionality.

After August 31, 2021 customers can continue to download and use the version 4 SDKs, but there will be no Customer Care support or access to forums.

Learn how to migrate from SDK v4 to ÃÛ¶¹ÊÓƵ Experience Platform Mobile SDK in this page.

Privacy requests - Campaign API and interface

Starting Campaign 21.2 release, the use of the Campaign API and interface for access and delete requests is deprecated. The 2-step profile deletion is no longer available. Use .

See also Managing Privacy requests.

Predictive Subject Line

Starting April 2021, Predictive Subject Line capability is decommissioned.

We suggest you leverage AI-powered email capabilities to analyze and predict open rates, optimal send times, and probable churn based on historical engagement metrics. Learn more

Propensity Score with Experience Cloud Triggers
The Propensity Score has been decommissioned from ÃÛ¶¹ÊÓƵ Experience Cloud Triggers. As a consequence, this option has been removed from ÃÛ¶¹ÊÓƵ Campaign Standard. To avoid any outdated values of Propensity score in the Enrichment schemas, we recommend updating schemas to retrieve the latest changes and republishing existing Triggers. For more information, refer to Publishing a trigger in Campaign.
Creative SDK for Campaign Standard
ÃÛ¶¹ÊÓƵ Creative SDK has been decommissioned. As a consequence, image edition powered by Creative SDK in Campaign Standard emails is no longer available starting Campaign 20.2 release.

End of compatibility end-of-compatibility

Microsoft Internet Explorer 11
ÃÛ¶¹ÊÓƵ Campaign and ÃÛ¶¹ÊÓƵ Experience Cloud has dropped support for Microsoft Internet Explorer 11 starting Spring 2019, and Campaign 19.2 release. Please switch to Microsoft Edge or another supported browser. Learn more.
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