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DocumentationCampaignCampaign Web User Interface

Schedule the sending of a delivery schedule-sending

Last update: Thu Apr 03 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

You can schedule the sending of a delivery. The steps depend on whether it is a standalone (one-shot) delivery or if you are working in the context of a campaign workflow.

Standalone delivery

For standalone deliveries, schedule the date and time directly in the delivery. See examples below for each type of delivery: email, SMS, and push notification.

Email schedule-email-standalone

To schedule the sending of an email delivery, follow these steps:

  1. In the Schedule section of your delivery properties, activate the Enable scheduling toggle.

  2. Set the desired date and time for sending, and click the Review and send button.

    Activate scheduling and set date and time {modal="regular"}

NOTE
By default, the Enable confirmation before sending option is enabled. This option requires you to confirm the sending before the delivery is sent at the scheduled date and time. If you need to send the delivery automatically on the scheduled date and time, disable this option.
  1. Check that the schedule is correct, and click the Prepare button.

Check schedule and prepare delivery {modal="regular"}

  1. Once the preparation is complete, messages are ready to be sent. Key metrics for the delivery are displayed, including total target population, number of messages to deliver, and number of excluded recipients. Click the Send as scheduled button to confirm the delivery will be sent on the scheduled date and time to the main target.

Confirm sending as scheduled {modal="regular"}

SMS

To schedule your SMS delivery for a specific date and time, follow the same steps as for email deliveries. See above.

Schedule SMS delivery {modal="regular"}

You can also check that the schedule is applied:

Check SMS schedule {modal="regular"}

Push notification

To schedule a standalone push delivery for a specific date and time, follow the same steps as for email deliveries. See above.

Schedule push notification delivery {modal="regular"}

You can also check that the schedule is applied:

Check push notification schedule {modal="regular"}

Standalone delivery in a campaign

You can create a standalone delivery within a campaign without using a workflow. Set up the date and time schedule for this delivery as explained above. The campaign may have its own schedule, including a beginning date and an end date. This schedule does not interfere with your delivery schedule.

Standalone delivery in a campaign {modal="regular"}

Schedule a delivery in a campaign workflow

In the context of a campaign workflow, the best practice is to use the Scheduler activity to apply a date and time for launching the workflow, which involves sending the delivery. Learn more about Scheduler.

Schedule delivery in a campaign workflow {modal="regular"}

Configure the date and time in the Scheduler activity.

Configure Scheduler activity {modal="regular"}

NOTE
When you use the Scheduler activity to schedule the sending of your delivery in a workflow, do not activate the Enable scheduling toggle in the Delivery activity settings. Your delivery will be sent automatically.

If you activate the Enable scheduling toggle in the Delivery activity settings and set up a date and time there, the delivery will wait to be sent at this date and time. This means that if there is a delay between the workflow launch date and the sending date, the audience may not be up to date.

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