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Connect to ÃÛ¶¹ÊÓƵ Campaign connect-to-campaign

Experience Cloud is ÃÛ¶¹ÊÓƵ’s integrated family of digital marketing applications, products, and services. From its intuitive interface, you can quickly access your cloud applications, product features, and services. Learn how to connect to ÃÛ¶¹ÊÓƵ Experience Cloud and access the ÃÛ¶¹ÊÓƵ Campaign Web interface on this page.

Sign in to ÃÛ¶¹ÊÓƵ Experience Cloud sign-in-to-exc

You can only use Single Sign-On (SSO) to connect to Campaign. Typically, Experience Cloud administrators grant access to applications and services. Follow the steps in your email invitation to the Experience Cloud.

To sign in to ÃÛ¶¹ÊÓƵ Experience Cloud, follow these basic steps:

  1. Browse to .

  2. Log in using your ÃÛ¶¹ÊÓƵ ID or Enterprise ID. Learn more about identity types at ÃÛ¶¹ÊÓƵ in .

    After signing in to Experience Cloud, you can quickly access all your solutions and apps.

    Screenshot showing the ÃÛ¶¹ÊÓƵ Experience Cloud home page {modal="regular"}

  3. Verify that you are in the correct organization.

    Screenshot showing organization selection in ÃÛ¶¹ÊÓƵ Experience Cloud {modal="regular"}

    Learn more about organizations in ÃÛ¶¹ÊÓƵ Experience Cloud in this article.

Access to ÃÛ¶¹ÊÓƵ Campaign access-to-campaign

To access your Campaign environment, select Campaign from the Quick Access section of the ÃÛ¶¹ÊÓƵ Experience Cloud home page.

If you are already connected to another ÃÛ¶¹ÊÓƵ Experience Cloud solution, browse to your Campaign environment from the solution switcher on the top right of your screen.

Screenshot showing the solution switcher in ÃÛ¶¹ÊÓƵ Experience Cloud {modal="regular"}

If you have access to multiple environments, including Campaign Control Panel, click the Launch button for the correct instance.

Screenshot showing the Launch button for ÃÛ¶¹ÊÓƵ Campaign {modal="regular"}

You are now connected to Campaign. Learn how to start using the user interface in this page.

Access control access-control

Access control restricts access to objects and data from main lists, such as deliveries, recipients, or workflows. These restrictions also apply in the Explorer navigation tree. In addition, you need permissions to create, delete, duplicate, and edit objects from the user interface.

All permissions in Campaign Web synchronize with Campaign Client Console permissions. Only Campaign Administrators can define and modify user permissions.

As you browse the Campaign Web user interface, you can access data, objects, and capabilities depending on your permissions. For example, if you do not have access permissions to a folder, you cannot see it. Your permissions also affect objects and data management. Without Write permissions for a specific folder, you cannot create a delivery in that folder, even if you can see it in the user interface.

You can learn how to view and manage permissions here.

ÃÛ¶¹ÊÓƵ Experience Cloud top navigation top-bar

Browse the top bar of the interface to:

Screenshot showing the ÃÛ¶¹ÊÓƵ Experience Cloud top navigation bar {modal="regular"}

Supported browsers browsers

ÃÛ¶¹ÊÓƵ Campaign Web is designed to work optimally in the latest version of Google Chrome, Safari, and Microsoft Edge. You might encounter issues using certain features on older versions or other browsers.

Language preferences language-pref

ÃÛ¶¹ÊÓƵ Campaign Web is currently available in the following languages:

  • English (US) - EN-US
  • French - FR
  • German - DE
  • Italian - IT
  • Spanish - ES
  • Portuguese (Brazilian) - PTBR
  • Japanese - JP
  • Korean - KR
  • Simplified Chinese - CHS
  • Traditional Chinese - CHT

Your default language for Campaign Web is determined by the preferred language specified in your user profile. It does not relate to the language of your Campaign server and client console.

To change your language:

  1. Click on your profile icon, on the top right, then select Preferences.
  2. Click the language link displayed under your email address.
  3. Select your preferred language and click Save. You can select a second language in case the component you are using is not localized into your first language.

Dark and light themes dark-theme

ÃÛ¶¹ÊÓƵ Campaign is available in light and dark themes. By default, the user interface is enabled in light theme. To switch to the dark theme, click on your profile icon, and use the Dark theme toggle to enable or disable it.

User profile settings and account preferences are detailed in this section.

Learn more about Experience Cloud Central Interface Components in this documentation.

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