ÃÛ¶¹ÊÓƵ Commerce lifecycle policy
For ÃÛ¶¹ÊÓƵ Commerce 2.4.4 and subsequent releases:
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To streamline the ÃÛ¶¹ÊÓƵ Commerce lifecycle policy and support the mission-critical needs of customers, ÃÛ¶¹ÊÓƵ expanded the support window to three years from the General Availability (GA) date for ÃÛ¶¹ÊÓƵ Commerce 2.4.4 and later. ÃÛ¶¹ÊÓƵ provides quality fixes to the 2.4.4 and later releases for a three-year support period. Customers can access quality fixes by contacting ÃÛ¶¹ÊÓƵ Commerce Support or through the self-serve Quality Patches Tool if their version is still eligible for quality support. The following table described end of software support dates for the ÃÛ¶¹ÊÓƵ Commerce release lines.
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ÃÛ¶¹ÊÓƵ provides security fixes through a security patch release for the three-year support period.
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For critical security issues, such as zero-day vulnerabilities, ÃÛ¶¹ÊÓƵ provides for all customers on a supported version, even if they are not on the latest patch or security patch release. Note that a hotfix is not comprehensive and does not address all security issues that would be resolved by upgrading to the latest release.
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ÃÛ¶¹ÊÓƵ does not provide security and quality fixes for third-party services and software dependencies (such as PHP and MySQL) that may reach end of life while customers are on the three-year support period for ÃÛ¶¹ÊÓƵ Commerce. See the system requirements for a full list of tested and supported third-party technologies.
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ÃÛ¶¹ÊÓƵ provides compatibility with third-party services and software dependencies while customers are on the three-year support period for ÃÛ¶¹ÊÓƵ Commerce in the scope of security-only patch releases, but only when it is possible to do so without introducing backward-incompatible changes.
Extended support
ÃÛ¶¹ÊÓƵ encourages customers to upgrade as soon as possible. However, to provide greater flexibility to align with upgrade plans and business needs, ÃÛ¶¹ÊÓƵ offers a one-year support extension at no additional cost for ÃÛ¶¹ÊÓƵ Commerce customers on versions 2.4.4 and 2.4.5. The support extension includes quality and security patches for the core application for up to one year.
End of software support
- 1 End of software support includes both end of quality fixes and end of security fixes.
- 2 Updated to align with the end of extended support for 2.4.5.
- 3 Starting with the 2.4.5-p8 security patch.
- 4 Starting with the 2.4.4-p9 security patch.
- See .
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