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DocumentationCommerceTools

ACSD-62951: Fixes missing items and totals in Credit Memo emails sent via REST API

Last update: Wed Jan 29 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACSD-62951 patch fixes the issue where theCredit Memo email is sent without including the order items and totals. This patch is available when the Quality Patches Tool (QPT) 1.1.57 is installed. The patch ID is ACSD-62951. Please note that the issue is scheduled to be fixed in ÃÛ¶¹ÊÓƵ Commerce 2.4.8.

Affected products and versions

The patch is created for ÃÛ¶¹ÊÓƵ Commerce version:

ÃÛ¶¹ÊÓƵ Commerce (all deployment methods) 2.4.5-p10

Compatible with ÃÛ¶¹ÊÓƵ Commerce versions:

ÃÛ¶¹ÊÓƵ Commerce (all deployment methods) 2.4.4 - 2.4.7-p3

NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your ÃÛ¶¹ÊÓƵ Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

The Credit Memo email sent when a credit memo is created via the REST API POST V1/order/:orderId/refund does not include the order items and totals.

Steps to reproduce:

  1. Create an order with any product.

  2. Ship and invoice the order. Ensure that the invoice email is sent, and it includes the product details.

  3. Generate an Admin Token using the API client.

  4. Use the token to create a credit memo via the REST API.

    1. Endpoint: POST V1/order/:orderId/refund

    2. Request payload:

      code language-none 
      {
    "notify": true,
    "items": [
        {
            "order_item_id": 1,
            "qty": 1
        }
    ]
}

Expected results:

The Credit Memo email should include the refunded items and totals

Actual results:

The Credit Memo email does not contain any items or totals, resulting in incomplete information.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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