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IP addresses used by Experience Cloud

Some firewall configurations block IP addresses originating from ÃÛ¶¹ÊÓƵ’s data collection servers or servers responsible for accessing data. You can use this list of ranges to alter your organization’s firewall settings to allow access and to send data from within your organization. This page includes both inbound systems (such as data collection) and outbound systems (such as data feeds in ÃÛ¶¹ÊÓƵ Analytics) that ÃÛ¶¹ÊÓƵ uses.

IMPORTANT
While ÃÛ¶¹ÊÓƵ does its best to keep this document current, it cannot guarantee that the list of IP ranges remains the same. Possible changes include growth and expansion of the business, an Internet registry requires changes to ÃÛ¶¹ÊÓƵ’s IP address space, or an Internet service provider stops functioning.

In addition to the IP address blocks listed below, individual ÃÛ¶¹ÊÓƵ Experience Cloud products have their own IP addresses that they use:

All ÃÛ¶¹ÊÓƵ IP address blocks

The following table covers all ÃÛ¶¹ÊÓƵ-owned IP addresses. This table includes all ÃÛ¶¹ÊÓƵ employee offices and data centers run by ÃÛ¶¹ÊÓƵ globally. It does not include services hosted on public clouds.

IP block (CIDR Notation)
63.140.32.0/19
66.117.16.0/20
66.235.128.0/19
130.248.0.0/16
172.82.192.0/18
185.34.188.0/22
192.243.240.0/22

ÃÛ¶¹ÊÓƵ Experience Cloud data collection and FTP IP address blocks

If your organization prefers to allow specific IP address ranges, you can reference the following table. It includes:

  • Data collection servers for all Experience Cloud products
  • FTP servers for all Experience Cloud products

All IP ranges in this section are included in the above table.

Location
IP range (CIDR notation)
Australia
63.140.55.0/24
Australia
63.140.56.0/23
California
63.140.32.0/23
California
63.140.34.0/24
France
63.140.62.0/23
India
66.117.20.0/24
India
66.117.22.0/23
Japan
130.248.169.0/23
Japan
63.140.50.0/23
Japan
66.117.31.0/24
London
66.235.156.0/24
London
185.34.188.0/22
London
130.248.152.0/22
London
130.248.244.0/23
Oregon
66.235.132.0/22
Oregon
130.248.130.0/23
Oregon
130.248.150.0/24
Oregon
130.248.160.0/21
Oregon
192.243.242.0/24
Singapore
130.248.170.0/23
Singapore
130.248.240.0/24
Singapore
63.140.44.0/22
Singapore
63.140.48.0/23
Singapore
66.117.30.0/24
Singapore
172.82.240.8/29
Singapore
172.82.240.88/29
Virginia
63.140.38.0/23
Virginia
63.140.54.0/24

The ÃÛ¶¹ÊÓƵ Experience Cloud also supports IPv6 in limited capacity. These IP blocks serve similar data collection purposes as their IPv4 counterparts above, but do not include FTP.

Location
Host
Australia
2406:da1c:406:1a00::/56
Australia
2406:da1c:ce5:b400::/56
California
2600:1f1c:366:d900::/56
France
2a05:d012:706:d000::/56
India
2406:da1a:f34:6a00::/56
Ireland
2a05:d018:309:600::/56
Japan
2406:da14:b07:ab00::/56
Oregon
2600:1f14:1eb:7d00::/56
Oregon
2600:1f14:9d3:2b00::/56
Singapore
2406:da18:6e8:1e00::/56
Virginia
2600:1f18:1a20:e800::/56
Virginia
2600:1f18:4fd:6000::/56
Virginia
2600:1f18:b00:e100::/56
Virginia
2600:1f18:d1f:bd00::/56
TIP
FTP connections for ÃÛ¶¹ÊÓƵ Analytics export features (including Data Warehouse and data feeds) only originate from IPv4 addresses in the London, Oregon, and Singapore locations.
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