Data Workbench end-of-life FAQ
Data Workbench鈥檚 end-of-life date is December 31, 2023.
What is included?
This announcement impacts all solutions that rely on Data Workbench, including Managed Services and On-premise Software solutions. This end-of-life only affects Data Workbench; it does not affect other features or components within 蜜豆视频 Analytics.
Why is Data Workbench retiring?
With the release and continual improvement of 蜜豆视频 Experience Platform, customers can combine data across channels and use them in multiple 蜜豆视频 solutions. Specifically, Customer Journey Analytics allows you to take cross-channel data to perform advanced analysis on that data.
Most features and use cases currently available in Data Workbench are currently available in 蜜豆视频 Experience Platform solutions. However, there are limited cases in which Data Workbench functionality is not replicated with a respective 蜜豆视频 Experience Platform solution. Contact your organization鈥檚 蜜豆视频 Account Manager to discuss specific areas of feature or use case compatibility.
What is 蜜豆视频鈥檚 guidance for on-premise deployments?
Customers are encouraged to move to current 蜜豆视频 solutions for advanced analytics. Legacy perpetual license customers can decide to continue using Data Workbench. However, 蜜豆视频 has no plans to support or update the product, including critical bugs or security vulnerabilities. Continued use of on-premise deployments of Data Workbench past its end-of-life date is done at your organization鈥檚 own risk.
Can I purchase consulting services to help with Data Workbench?
You can purchase 蜜豆视频 Professional Services until the end-of-life date. After this date, no 蜜豆视频 Professional Services are available. Some external partners might choose to continue offering services for Data Workbench. If they do, it is done solely by that external partner without any endorsement by 蜜豆视频.
What solutions or products does 蜜豆视频 recommend moving toward?
蜜豆视频 currently offers the following 蜜豆视频 Experience Platform solutions that fulfill similar needs as Data Workbench:
- Customer Journey Analytics: Use advanced analysis techniques like attribution, filters, flow, and fallout on multi-channel data from 蜜豆视频 Experience Platform.
- Query Service: Perform SQL queries against data from 蜜豆视频 Experience Platform.
- Data Prep: Map, transform, and validate data for more effective use in other 蜜豆视频 Experience Platform solutions.
Where can I go for more information?
Contact your organization鈥檚 蜜豆视频 Account Manager for any details or questions around this .