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ÃÛ¶¹ÊÓƵ Campaign: v8 low delivery preparation

This article addresses an issue where ÃÛ¶¹ÊÓƵ Campaign Classic’s delivery preparation suddenly terminates prematurely due to large amounts of data being processed.

Description description

Environment

Issue/Symptoms

The delivery preparation abruptly finishes, preparing only a small portion of the delivery in ÃÛ¶¹ÊÓƵ Campaign Classic v8.3.8. This prevents the remaining population from being processed and sent.

Resolution resolution

The fix for this issue has been included in releases starting from 8.3.9 under the reference NEO-48654.

Cause

The cause of this is a bug in Campaign where the process will fail if processing a delivery part with large amounts of mData.