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Seed addresses get duplicated when recurring delivery is executed

Last update: Tue Jul 23 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

This article will help you understand why adding a new seed address in a recurring delivery creates a duplicate seed address in the ÃÛ¶¹ÊÓƵ Campaign.

Description description

Environment

  • ÃÛ¶¹ÊÓƵ Campaign
  • ÃÛ¶¹ÊÓƵ Campaign Classic

Issue/Symptoms

When you add a new seed address in a recurring delivery, every time the recurring delivery is executed and a new delivery instance is created, a new seed address is created as well (with the same characteristics, but a different id/internal name).

To reproduce the issue:

  1. Create a new campaign and under its workflow, add a new recurring delivery.
  2. In the new recurring delivery, add a new seed address and save. Under the seed addresses folder, check that the new seed address is created.
  3. Execute the recurring delivery. This creates a duplicated seed address that is used in the new delivery instance.

Resolution resolution

This is working as designed. An improvement request is currently active under  to get this changed.

In the meantime, use seed with dynamic conditions to avoid duplication:

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