Unable to send ÃÛ¶¹ÊÓƵ Analytics data via Flutter AEP Core Libraries
This article provides a solution to the issues where you are unable to send ÃÛ¶¹ÊÓƵ Analytics data via Flutter AEP Core Libraries (Mobile SDK) using trackAction/trackState API.
Description description
Environment
- ÃÛ¶¹ÊÓƵ Analytics
- ÃÛ¶¹ÊÓƵ Experience Platform (AEP) Mobile SDK
- Flutter
Issue/Symptoms
Unable to send the data in ÃÛ¶¹ÊÓƵ Analytics via Flutter AEP Core Libraries (Mobile SDK) using trackAction/trackState API.
Resolution resolution
There could be several reasons for this issue. To resolve it, follow these steps:
-
Check if you have  installed in addition to Ìý²¹²Ô»åÌý. The usage of
trackAction/trackStateAPI requires aflutter_aepedgebridge, which may be the reason. -
Further, verify if your ÃÛ¶¹ÊÓƵ Experience Platform Edge Network setup is correct:
- Check if you have a valid Schema setup.
- Verify that ÃÛ¶¹ÊÓƵ Analytics is added as a Service in the DataStream.
- Make sure you have a mobile property in ÃÛ¶¹ÊÓƵ Launch/Tags and the following extensions are present - Edge Network, Mobile core extensions, etc. Note: there is no Edge Bridge extension in the Tags.
-
To ensure that transformed data is sent to the XDM schema in the Data Collection UI, make sure it is mapped in the Data Prep. This is necessary because data sent with track API calls requires mapping. Alternatively, mapping can be done in ÃÛ¶¹ÊÓƵ Analytics via Processing Rules.
-
Validate the server calls using the .
Reach out to support in case you have any questions.