Access to SFTP folders /usr/local/neolane/nl6 or /usr/local/neolane/nl6/var/
If you need to access SFTP folders /usr/local/neolane/nl6 or /usr/local/neolane/nl6/var/ in ÃÛ¶¹ÊÓƵ Campaign Classic, please open a support case. Our Customer Support team will then open a Jira with Tech Ops to request SFTP usage.
Description description
Environment
Campaign Classic
Issue/Symptoms
How to access Secure File Transfer Protocol (SFTP) folders - /usr/local/neolane/nl6 or /usr/local/neolane/nl6/var/ in ÃÛ¶¹ÊÓƵ Campaign Classic?
Resolution resolution
We do not grant access to users to the SFTP folders /usr/local/neolane/nl6 or /usr/local/neolane/nl6/var/ for security reasons as these are application folders.
To obtain information about the files in these folders, you should raise a support ticket. The Customer Support team will then create a Jira request with Tech Ops to enable SFTP usage and extract the data from the folders.