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ÃÛ¶¹ÊÓƵ Experience Platform Use Case Playbooks menu is missing

When the Use Case Playbooks menu is missing from your ÃÛ¶¹ÊÓƵ Experience Platform sandbox, follow the steps in this article to access it.

Description description

Environment

ÃÛ¶¹ÊÓƵ Experience Platform

Issue/Symptoms

After following the process in the documentation for ÃÛ¶¹ÊÓƵ Experience Platform Use Case Playbooks, the Playbook link is not visible on the left-hand side menu.

Resolution resolution

There are 2 steps to enable this.

  1. Create a Sandbox with keywords -ucp  in it. Something like myorg-ucp.
  2. Make sure the user has permission to the Use case playbook feature

Please refer to this link on configuring Use Case Playbooks here: ÃÛ¶¹ÊÓƵ Experience Platform Use Case Playbooks

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