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Data loading (file) activity fails to upload file from local disk

In ÃÛ¶¹ÊÓƵ Campaign Classic (ACC) v7.4.1 build 9383, you may encounter an issue when attempting to upload a sample file using the Data loading (file) activity. Despite upload progress reaching 100%, the process fails to complete, resulting in a Cannot read from file  error. This article provides a specific hotfix to resolve the issue.

Description description

Environment

ÃÛ¶¹ÊÓƵ Campaign Classic (ACC) v7.4.1 build 9383

Issue/Symptoms

In a Data loading (file) activity, uploading a sample file to the server is not working. It throws the error,  Cannot read from file ‘/usr/local/neolane/nl6/var/.

Steps to reproduce

  1. Create a new workflow, and add a Data loading (file) activity to it.

  2. Click Upload on server  and select the file from your local machine.

  3. Click Upload. The progress shows 100% but never completes.

  4. When you click OK, you’re prompted if you want to cancel uploading the file.

  5. Click Yes. This should display the error:

    Cannot read from file ‘/usr/local/neolane/nl6/var/’ (errno=21, Is a directory) (iRc=-52)

Resolution resolution

This is a known ÃÛ¶¹ÊÓƵ Campaign bug. Install the following hotfix to resolve the error:

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