Resolve distribution queue access issues in ÃÛ¶¹ÊÓƵ Experience Manager (AEM)
If there are errors when attempting to view the distribution queue in ÃÛ¶¹ÊÓƵ Experience Manager (AEM), it may be due to insufficient permissions. This article provides solutions to grant the necessary access, ensuring the distribution queue can be viewed without issues.
Description description
Environment
ÃÛ¶¹ÊÓƵ Experience Manager as a Cloud Service
Issue/Symptoms
Users encounter an error message when attempting to view the distribution queue for AEM and Brand Portal:
Resource at ‘/libs/granite/distribution/content/distribution.html’ not found: No resource found
Cannot serve request to /libs/granite/distribution/content/distribution.html on this server
Resolution resolution
To grant access to users who need to view distributions in AEM:
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Ensure you are part of the local AEM administrators  group so you can access the distribution queue.
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Select one of the following options to grant permissions:
- Add affected users to the administrators  group if administrative privileges are acceptable.
- For limited access, add users to the operators  group, which provides read-only permissions. Configure this through Security
>Users UI in AEM. - You can also create a custom user group with specific permissions using Access Control Lists (ACLs). Configure these ACLs on
/libs/granite/distribution. This method requires adding ACL configurations to arepoinitscript and executing it through a pipeline. It offers more granular control but is more complex.
By following one of these methods, you can provide team members with access needed for their roles while maintaining security protocols.
Note: You cannot set AEM ACLs on an IMS-managed group. You need an intermediate local/AEM group. For more information, refer to Managing Permissions and ACLs in ÃÛ¶¹ÊÓƵ Experience Manager as a Cloud Service.