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DocumentationAEM 6.5Communities Guide

Messaging Feature messaging-feature

Last update: Wed Apr 24 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

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  • Admin

In addition to the publicly visible interactions which occur in forums and comments, the messaging feature of AEM Communities enables community members to interact with one another more privately.

This feature can be included when a community site is created.

The messaging feature lets you do the following:

A - send a message to one or more community members

B - send direct messages in bulk to community member groups

C - send a message with attachments

D - forward a message

E - reply to a message

F - delete a message

G - restore a deleted message

messaging-section

restore-message

To enable and modify the messaging feature, see:

NOTE
It is not supported to add Compose Message, Message, or Message List components (found in Communitiescomponent group) to a page in author edit mode.

Configure messaging components configure-messaging-components

When messaging is enabled for a community site, it is set up with no further configuration necessary. The information is provided if there is a need to change the default configuration.

Configure Message List (message box) configure-message-list-message-box

To modify the configuration of the list of messages for Inbox, Sent Items, and Trash pages of the messaging feature, open the site in author edit mode.

  1. In Preview mode, select the Messages link to open the main messaging page. Then select either Inbox, Sent Items or Trash to configure the component for that message list.

  2. In Edit mode, select the component on the page.

  3. To access the configuration dialog, cancel inheritance by selecting the link icon.
    Once inheritance is canceled, it is possible to select the configure icon to open the configuration dialog.

  4. Once the configuration is complete, it is necessary to restore inheritance by selecting the broken link icon.

configure-message-list

Basic tab basic-tab

basic-tab-messagelist

  • Service selector

    (Required) Set this to the value of the property serviceSelector.name from the AEM Communities Messaging Operations Service.

  • Compose Page

    (Required) The page to open when a member clicks the Reply button. The target page should contain the Compose Message form.

  • Reply/View as Resource

    If checked, the Reply URL and View URL reference a resource, or else data is passed as query parameters in the URL.

  • Profile Display Form

    The profile form to use to display the senders profile.

  • Trash Folder

    If checked, this Message List component displays only messages flagged as deleted (trash).

  • Folder Paths

    (Required) Referencing the values set for inbox.path.name and sentitems.path.name in the AEM Communities Messaging Operations Service. When configuring for an Inbox, add one entry using the value of inbox.path.name. When configuring for an Outbox, add one entry using the value of sentitems.path.name. When configuring for Trash, add two entries with both values.

Display tab display-tab

display-tab-message-list

  • Mark Read Button

    If checked, displays a Readbutton allowing a message to be marked as read.

  • Mark Unread Button

    If checked, displays a Mark Unread button allowing a message to be marked as read.

  • Delete Button

    If checked, displays a Delete button allowing a message to be marked as read. Duplicates the delete functionality if Message Options is also checked.

  • Message Options

    If checked, displays Reply, Reply All, Forward, and Delete buttons allowing a message to be resent or deleted. Duplicates the delete functionality if Delete Button is also checked.

  • Messages Per Page

    The number specified is the maximum number of messages displayed per page in a pagination scheme. If no number is specified (left blank), then all messages are displayed and there is no pagination.

  • Timestamp patterns

    Provide timestamp patterns for one or more languages. Default is for en, de, fr, it, es, ja, zh_CN, ko_KR.

  • Display User

    Choose either Sender or Recipients so you can determine whether to display the Sender or Recipients.

Configure Compose Message configure-compose-message

To modify the configuration of the compose message page, open the site in author edit mode.

  • In Preview mode, select the Messages link to open the main messaging page. Then select the New Message button so you can open the Compose Message page.

  • In Edit mode, select the main component on the page containing the Message body.

  • To access the configuraiton dialog, cancel inheritance by selecting the link icon.
    Once inheritance is canceled, it is possible to select the configure icon to open the configuration dialog.

  • Once the configuration is complete, it is necessary to restore inheritance by selecting the broken link icon.

config-compose-message

Basic tab basic-tab-1

basic-tab-compose

  • Redirect URL

    Enter the URL of the page shown after the message is sent. For example, ../messaging.html.

  • Cancel URL

    Enter the URL of the page shown if the sender cancels the message. For example, ../messaging.html.

  • Maximum length of Message Subject

    The maximum number of characters allowed in the Subject field. For example, 500. Default is no limit.

  • Maximum length of Message Body

    The maximum number of characters allowed in the Content field. For example, 10000. Default is no limit.

  • Service selector

    (Required) Set this to the value of the property serviceSelector.name from the AEM Communities Messaging Operations Service.

Display tab display-tab-1

display-tab-compose

  • Show Subject Field

    If checked, show the Subject field and enable adding a subject to the message. Default is not checked.

  • Subject Label

    Enter the text that you want displayed next to the Subject field. Default is Subject.

  • Show Attach File Field

    If checked, show the Attachment field and enable adding file attachments to the message. Default is not checked.

  • Attach File Label

    Enter the text that you want displayed next to the Attachment field. Default is Attach File.

  • Show Content Field

    If checked, show the Content field and enable adding a message body. Default is not checked.

  • Content Label

    Enter the text that you want displayed next to the Content field. Default is Body.

  • With Rich Text Editor

    If checked, indicates use of a custom Content text box with its own rich text editor. Default is not checked.

  • Timestamp patterns

    Provide timestamp patterns for one or more languages. Default is for en, de, fr, it, es, ja, zh_CN, ko_KR.

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