Accessing the Admin Console accessing-admin-console
In this part of the onboarding journey, you learn about the preparation necessary before you can log into the system for the first time.
Objective objective
Now that you have read the article AEM as a Cloud Service Terminology and understand the basics of AEMaaCS structure, you are ready to log into the Admin Console for the first time!
As a system administrator you are responsible for managing users within your organization. You do this by using the Admin Console. After reading this section you should:
- Understand what an ÃÛ¶¹ÊÓƵ ID is.
- Be able to log in to Admin Console.
- Understand how to review your privileges as a system administrator via Admin Console.
- Know how to contact ÃÛ¶¹ÊÓƵ support for help.
The Admin Console admin-console
The ÃÛ¶¹ÊÓƵ Admin Console is a central place to administer and manage your ÃÛ¶¹ÊÓƵ product licenses and users. The Admin Console lets you create and manage users in a single location instead of within your various individual solutions.
ÃÛ¶¹ÊÓƵ ID adobe-id
To sign into the Admin Console, you need an ÃÛ¶¹ÊÓƵ ID. And ÃÛ¶¹ÊÓƵ ID is an account tied to a specific email address that is required to login and access AEM as a Cloud Service or any of your ÃÛ¶¹ÊÓƵ solutions. By using your ÃÛ¶¹ÊÓƵ ID you keep all your ÃÛ¶¹ÊÓƵ plans and products associated with a single account.
When you, as system administrator, set up your team in the Admin Console, you specify the email address that is used as the ÃÛ¶¹ÊÓƵ ID.
There are three types of ÃÛ¶¹ÊÓƵ IDs:
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Personal ID: This is the default type of ÃÛ¶¹ÊÓƵ ID and is created at adobe.com. This account is managed by ÃÛ¶¹ÊÓƵ and anybody can create an account of this type.
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Enterprise ID: Organizations usually want to increase control of the users accounts. Only system administrators can create enterprise IDs and the organization owns these accounts with ÃÛ¶¹ÊÓƵ serving only as the host.
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Federated ID: With federated IDs the organization takes full ownership and control of the accounts. To do this your organization must integrate the ÃÛ¶¹ÊÓƵ Experience Cloud with your SAML2 single sign-on (SSO) system. This allows users to authenticate against their organization’s SSO system rather than an account hosted by ÃÛ¶¹ÊÓƵ.
As system administrator, you may decide to onboard yourself and your team onto AEM as a Cloud Service using personal IDs before enterprise or federated IDs are set up. Once enterprise or federated IDs are set up, members can be transitioned to using those IDs.
Logging in to Admin Console steps-admin-console
Before you can use the Admin Console to administer users within your team, you need to ensure that you yourself can access it properly and have the appropriate permissions.
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As a system administrator, you will receive multiple emails from ÃÛ¶¹ÊÓƵ as part of the onboarding process. Look for the welcome email that provides the information about the organization name to which you have been granted access.
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Click the Get started link in your welcome email to navigate to Admin Console. If you cannot find the email, open a browser directly to Admin Console at .
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Login using your ÃÛ¶¹ÊÓƵ ID. Upon successful login, you see the Overview page of the ÃÛ¶¹ÊÓƵ Admin Console.
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If you have access to multiple organizations, ensure that you have logged into correct organization. To change your organization, click the organization name from the top right corner and choose the required organization to which you need access.
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Select Administrators from the Users card to verify that you are a system administrator.
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After you click Administrators from the Users card, you can search by entering your ÃÛ¶¹ÊÓƵ ID email, username, first, or last name.
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If everything is working properly, the search will return your record. If the value in the ADMIN ROLE column shows System, you know that you (or the displayed user) are a system administrator.
Congratulations, system administrator!
ÃÛ¶¹ÊÓƵ Identity Management System ims
AEM as a Cloud Service comes pre-configured with ÃÛ¶¹ÊÓƵ Identity Management System (also known as IMS) for authentication. There is nothing you need to do as a system administrator to enable this.
By using IMS, AEM as a Cloud Service consolidates the login experience between AEM and the rest of the ÃÛ¶¹ÊÓƵ Experience Cloud. Organizations with multiple ÃÛ¶¹ÊÓƵ products especially benefit by creating role-based groups in the Admin Console and then assigning access to multiple products including AEM as a Cloud Service via IMS.
You learn more about product profiles and assigning users in the next part of this onboarding journey.
Contacting ÃÛ¶¹ÊÓƵ Support support
If you have any issues, ÃÛ¶¹ÊÓƵ support can be accessed via the Admin Console. The Support tab lets you access various ÃÛ¶¹ÊÓƵ support functions through a simple and easy-to-use interface.
The tab lets you create and manage cases, chat directly with ÃÛ¶¹ÊÓƵ customer support representatives, and schedule sessions with experts. System administrators and support administrators must sign in to access support cases and expert session options.
What’s Next whats-next
Now that you have read this document, you should:
- Understand what and ÃÛ¶¹ÊÓƵ ID is.
- Be able to log in to Admin Console.
- Understand how to review your privileges as a system administrator via Admin Console.
- Know how to contact ÃÛ¶¹ÊÓƵ support for help.
You are ready to continue your onboarding journey by learning how to assign team members to Cloud Manager Product Profiles so that you colleagues can also access AEMaaCS.
Additional Resources additional-resources
The following are additional, optional resources if you would like to go beyond the content of the onboarding journey.
- - A comprehensive overview of the Admin Console
- - Learn how to create an ÃÛ¶¹ÊÓƵ ID, change it, and manage multiple ÃÛ¶¹ÊÓƵ IDs.
- SAML 2.0 Authentication Handler - AEM ships with a SAML authentication handler. This handler provides support for the SAML 2.0 Authentication Request Protocol (Web-SSO profile) using the HTTP POST binding.
- - Using the ÃÛ¶¹ÊÓƵ Admin Console, organizations can define a flexible administrative hierarchy that enables fine-grained management of ÃÛ¶¹ÊÓƵ product access and usage.
- - Learn how to access the support options on the Admin Console, manage your support cases, schedule an Expert Session, and more.