Monitor dataflows for audiences in the UI
Segmentation Service allows you to create audiences through segment definitions or other sources from your Real-Time Customer Profile data. Platform provides dataflows to transparently track this flow of data from sources to destinations.
Use the monitoring dashboard to see a visual representation of the data’s activity within an audience, including the status of your data’s segmentation. Read the tutorial for instructions on how you can use the monitoring dashboard to monitor your data’s segmentation using the Experience Platform user interface, allowing you to track the status of audience activation, evaluation, and export jobs.
Getting started getting-started
This guide requires a working understanding of the following components of ÃÛ¶¹ÊÓƵ Experience Platform:
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Dataflows: Dataflows are a representation of data jobs that move data across Platform. Dataflows are configured across different services, helping move data from source connectors to target datasets, to Identity and Profile, and to Destinations.
- Dataflow runs: Dataflow runs are the recurring scheduled jobs based on the frequency configuration of selected dataflows.
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Segmentation: Segmentation allows you to create audiences from your Real-Time Customer Profile data.
- Activation jobs: An activation job is used to activate your audience to a specified destination.
- Evaluation jobs: An evaluation job is an asynchronous process that evaluates the audience.
- Export jobs: An export job is an asynchronous processes that are used to persist audience members to datasets.
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Sandboxes: Experience Platform provides virtual sandboxes which partition a single Platform instance into separate virtual environments to help develop and evolve digital experience applications.
Monitoring audiences dashboard monitoring-audiences-dashboard
To access the Audiences dashboard, select Monitoring in the left navigation. Once on the Monitoring page, select the Audiences card.
On the main Audiences dashboard, the Audiences card shows the status and date of the last evaluation job and the last export job.
The dashboard itself contains metrics for both audiences and segmentation jobs. By default, the dashboard shows the audience metrics for the last 24 hours. To learn more about the segmentation jobs view, please read the monitoring segmentation jobs section.
The following metrics are available for this dashboard view:
You can filter the results to a specific audience and view its segmentation jobs by selecting the filter icon (
The filtered audience dashboard appears. The Audiences card shows the status and date of the last evaluation job and the last activation job.
The dashboard itself displays the time and status of the last evaluation and activation jobs, a graph showing the profile count of the audience evaluation, and metrics for the segmentation jobs that were run. By default, the dashboard shows segmentation job metrics for the last 24 hours.
The following metrics are available for this dashboard view:
You can further filter to a specific segmentation job and see its details by selecting the filter icon (
Activation job details activation-job-details
The activation job dataflow run details page shows information on the run’s metrics, dataflow run errors, and audiences that are related to the segmentation job. An activation job is used to activate your audience for a specified destination.
The following metrics are available for this dashboard view:
Under the audiences section, you can see a list of audiences that were activated as part of the activation job.
For the audiences section, the following metrics are available:
Additionally, you can view details about the dataflow run errors. Under the dataflow run errors section, you can view both the identities that failed or the identities that were excluded. The errors section includes details about the error code and number of identities failed or excluded.
Evaluation job details evaluation-job-details
The evaluation job dataflow run details page shows information on the run’s metrics and audiences that are related to the segmentation job.
The following metrics are available for this dashboard view:
Under the Audiences section, you can see a list of audiences that are being evaluated as part of the evaluation job. You can filter the list of audiences by name by using the search bar.
For the Audiences section, the following metrics are available:
Monitoring segmentation jobs dashboard monitoring-segmentation-jobs-dashboard
To access the Segmentation Jobs dashboard, select Segmentation jobs in the Audiences dashboard. The Monitoring dashboard contains metrics and information on the evaluation and export jobs.
Use the Segmentation Jobs dashboard to understand if profile evaluation and export occurs on time and without any exceptions, so the downstream services for destination activation can have the latest evaluated profile data.
The following metrics are available for segmentation jobs: