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DocumentationExperience PlatformExperience Data Model (XDM) Guide

Telecom Subscription data type

Last update: Fri Dec 15 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

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Telecom Subscription is a standard Experience Data Model (XDM) data type that describes details for specific telecommunication subscription types, such as internet, mobile, media, or landline.

NOTE
This document describes the data type. For the field group of the same name, refer to the Telecom Subscription field group reference guide.
If you are describing a subscription type that is unrelated to the telecommunication industry, please use the generic Subscription data type instead.

Telecom Subscription structure

Property
Data type
Description
devices
Array of objects
Describes a list of of devices and/or accessories associated with the plan. See the section below for details on the expected structure of each array item.
subscriber
Person
Describes the owner of the subscription.
ID
String
A unique identifier for the subscription instance.
billingPeriod
String
The duration between billings.
billingStartDate
Date
The date when the billing period begins. The date format (without time) should follow the standard.
chargeMethod
String
The way the billing is set up to charge the customer.
contractID
String
The unique ID for the contract that governs this subscription.
country
String
The country that the subscription contractual and agreement terms are rooted in.
endDate
Date
The date the current subscription term ends. The date format (without time) should follow the standard.
paymentDueDate
Date
The date when the subscription payment is due. The date format (without time) should follow the standard.
paymentMethod
String
The payment method for recurring payments.
paymentStatus
String
The payment standing of the account.
planName
String
The human-readable name for the subscription.
reason
String
The general intent the member has for the use of the subscription.
renew
String
The agreed way that the subscription may continue after the end date.
startDate
Date
The date the subscription begins. The date format (without time) should follow the standard.
status
String
The current status of the subscription.
subscriptionCategory
String
The main, top-level categorization of this type of subscription.
subscriptionSKU
String
The stock keeping unit (SKU) for the subscription.
subscriptionSubCategory
String
The specific sub-categorization of the subscription.
term
Integer
The numeric value of the subscription term.
termUnitOfTime
String
The unit of time for the term period.
topUp
String
Describes the agreed terms for how consumable aspects of a subscription are repurchased during a billing period.
type
String
The scope of entitlement in relation to how many people are covered by the subscription.

For more details on the data type, refer to the public XDM repository:

devices devices

devices is an array of objects, with each object describe a device or accessory associated with the subscription.

Devices array structure

Property
Data type
Description
deviceFees
Object

An object that captures any device fees for items such as routers, modems, and receivers. Expects the following properties:

  • amount: The monetary amount as represented by the currencyCode.
  • conversionDate: The date when the currency conversion was made.
  • currencyCode: The currency code for the amount.
ID
String
A unique ID for the device.
OS
String
The device operating system.
deviceInsurance
String
Indicates whether a customer has opted in to insurance for this device.
manufacturer
String
The device manufacturer.
name
String
A name for the device.
paymentOptions
String
Indicates whether the device will be paid for in installments or full retail price.
serialNumber
String
The device serial number.
status
String
The device status.
storageCapacity
String
The device storage capacity.
type
String
The device type.
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