Create the text version of an email text-version-email
It is recommended to create a text version of your email body, which is used when HTML content cannot be displayed.
By default, the Email Designer creates a Plain text version of your email, including personalization fields. This version is automatically generated and synchronized with the HTML version of your content.
If you prefer using a different content for the plain text version, follow the steps below:
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From your email, select the Plain text icon.
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Use the Sync with HTML toggle to disable synchronization.
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Click the check mark to confirm your choice.
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You can then edit the plain text version as desired.
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Changes made in Plain text view are not reflected in HTML view.
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If you re-enable the Sync with HTML option after updating your plain text content, your changes will be lost, and replaced with text content generated from the HTML version.