Get started with multilingual content multilingual-gs
For automated flow, users will also need permissions related to the Translation Service capabilitys. Learn more on permissions
The multilingual feature enables you to effortlessly create content in multiple languages within a single campaign or journey. With this feature, you can switch between languages when editing your campaign, streamlining the entire editing process and improving your capability to efficiently manage multilingual content.
With Journey Optimizer, you have the possiblity to create multilingual content through two distinct methods:
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Manual translation: Translate your content directly in the Email Designer or import existing multilingual content. Learn more
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Automated translation: Send content to your preferred language provider for automated translation. Learn more
Prerequisites prerequisites
ÃÛ¶¹ÊÓƵ Journey Optimizer currently integrates with Translation Providers, who offer third-party translation services (machine translation or human translation) independent of ÃÛ¶¹ÊÓƵ Journey Optimizer.
Prior to adding your selected Translation Provider, you must create an account with that applicable provider.
Your use of a Translation Provider’s translation services is subject to additional terms and conditions from that applicable provider.  As third-party solutions, translation services are available to ÃÛ¶¹ÊÓƵ Journey Optimizer users via an integration.  ÃÛ¶¹ÊÓƵ does not control and is not responsible for third-party products.
For any issues or requests for assistance related to your translations, contact the applicable Translation Provider.
To use Translation feature in Journey Optimizer, you need to assign API to corresponding role. Learn more
If you are unable to access the Translation page, you need to enable the Translation feature and be granted Translation service related permissions. Learn more
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If you are seeing the following error page, it indicates that the Translation feature has not been enabled yet. Contact your Organization and Sandbox administrator. to request access.
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Your Administrator will need to navigate to the Translation menu in the left sidebar.
The system will automatically enable the Translation feature.
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Once the feature is successfully enabled, you will be able to access the Translation page, along with the Projects, Providers, and Locale tabs.
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If this procedure has failed, you will still see the same error page. In that case, contact your ÃÛ¶¹ÊÓƵ representative for further assistance.
How-to video video
Learn how to create content in multiple languages within a single campaign or journey.