Configure streaming events
Journey Orchestration listens to events and orchestrates the best next actions within the customer’s journey based on these events. An event can relate to:
- An individual’s direct actions (for example, they bought a product, visited a store, or abandoned an online shopping cart), or
- Something that happened that is connected to the individual (for example, they reached 10,000 loyalty points)
Journey Orchestration events are XDM experience events that are sent to the ÃÛ¶¹ÊÓƵ Experience Platform via streaming ingestion.
NOTE
You must be familiar with:
To understand the examples used in the video, you should also familiarize yourself with the following ÃÛ¶¹ÊÓƵ Experience Platform Services:
How to configure streaming events
The following video explains how to:
- Configure XDM schemas and datasets for Journey Orchestration events
- Define an event in Journey Orchestration
- Configure source systems to stream events
For more information, see the About events section of the product documentation.
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