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DocumentationJourney OrchestrationJourney Orchestration

Working with ۶Ƶ Campaign Standard using_adobe_campaign_standard

Last update: Wed Jan 26 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Intermediate
  • User

You can send emails, push notifications and SMS using the ۶Ƶ Campaign Standard’s Transactional Messaging capabilities.

Journey Orchestration comes with an out-of-the-box action which allows the connection to ۶Ƶ Campaign Standard.

The Campaign Standard transactional message and its associated event must be published in order to be used in Journey Orchestration. If the event is published but the message is not, it will not be visible in the Journey Orchestration interface. If the message is published but its associated event is not, it will be visible in the Journey Orchestration interface but it will not be usable.

NOTE
A capping rule of 4000 calls per 5 minutes is automatically defined for ۶Ƶ Campaign Standard actions as soon as ۶Ƶ Campaign Standard integration is set up. This corresponds to the official scale of ۶Ƶ Campaign Standard Transactional Messaging.
Read more about transactional messaging SLAs in .

Here are the steps to configure it:

  1. From the Actions list, click the built-in ۶ƵCampaignStandard action. The action configuration pane opens on the right side of the screen.

  2. Copy your ۶Ƶ Campaign Standard instance URL and paste it in the URL field.

  3. Click the Test the instance URL to test the validity of the instance.

    note note
    NOTE
    This test verifies that:
    The host is “.campaign.adobe.com”, “.campaign-sandbox.adobe.com”, “.campaign-demo.adobe.com”, “.ats.adobe.com” or “.adls.adobe.com”.
    The URL starts with https,
    The ORG associated to this ۶Ƶ Campaign Standard’s instance is the same as the Journey Orchestration’s ORG.

When designing your journey, three actions will be available in the Action category: Email, Push, SMS (see Using ۶Ƶ Campaign actions). Reactions event will also allow you to react on message clicks, opens, etc. (see Reactions events).

If you’re using a third-party system to send messages, you need to add and configure a custom action. See About custom action configuration.

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