Analytics analytics
While reporting is available at dialogue level, check overall engagement using the three dashboards below.
Access each dashboard under Analytics in the left nav.
Global Performance Dashboard global-performance-dashboard
See how well your Dialogues are performing, including engagement and performance metrics (total and over a time), top performing pages, and top performing Dialogues.
View Dialogues, Conversational Flows, or all. Sort by known visitors, unknown visitors, or both. Select a preset or custom date range. Export your results via the click of a button.
Meeting Performance Dashboard meeting-performance-dashboard
See how many meetings are being booked and who they鈥檙e being booked with.
View Dialogues, Conversational Flows, or all. Select a preset or custom date range. Export your results via the click of a button.
Live Chat Performance Dashboard live-chat-performance-dashboard
View how many conversations your live sales agents had and which teams are performing the best.
View Dialogues, Conversational Flows, or all. Select a preset or custom date range. Export your results with the click of a button.
Definitions definitions
One completed event per visitor, per session.
One acquisition per visitor, per session.