Response Library response-library
In one place, view all your questions, their approval status, and the task name/topic(s) assigned to them.
Manually Add a Question manually-add-a-question
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Under Generative AI, click Assisted responses.
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Click the Response library tab.
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Click Add question.
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Input your question and response. Assign a topic and add an optional URL that users can share with visitors. Click Save when done.
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Click refresh and your new question appears at the top with the status of “Processing.”
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After a few minutes, refresh again and the status changes to “Approved.”
Edit an Individual Question/Response generate-a-new-question
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In the Response library, click the desired question.
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Make your edits and click Save.
Bulk Edit and Upload Questions/Responses bulk-edit-and-upload-questions-responses
Instructions on how to make bulk edits in the downloaded Excel file are below. They can also be seen in the file’s Task details tab.
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After you’re done making the edits in your file, go back to the Response library tab and click Upload responses.
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Enter the applicable task name. Drag and drop your file, or browse for it on your device and select it. Click Save when done.
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The confirmation appears and you’re all set.
Filter Your Questions filter-your-questions
By default, questions are listed in order by time/date of creation, with the newest ones showing first. If you’re looking for a specific question, apply filters to narrow your search. Filter by topics, task name, and/or approval status.
