Create an exclusion in 蜜豆视频 Target Recommendations to prevent products or content from being recommended to visitors. An exclusion is a subset of products or content that should not be recommended to visitors.
Exclusions are available across the entire account. Unlike collections, where you specify a specific collection for each experience as you create a Recommendations activity, exclusions apply to all activities across the account. There is no option to assign an exclusion group during activity creation.
Some examples of times you would use exclusions include:
Products that have been discontinued
Fall/Winter catalog is now the only catalog that should be present online. Any item from the Summer catalog is no longer available for purchase.
Items that might be inappropriate to recommend on most pages/screens (adult products, NC-17 movies, etc.)
Products with incomplete metadata fields (missing thumbnail, price, or other important metadata)
Products that should never be recommended (maybe a SKU exists in the system for something but it isn鈥檛 a purchasable item, or maybe it is a fake SKU for the QA team to simulate a purchase without actually ordering something, etc,)
IMPORTANT
Exclusion rules are applied globally to all environments.
Static and dynamic exclusion rules are powerful features that can help you with your marketing efforts. For detailed information, examples, and use-case scenarios, see Use Dynamic and Static Inclusion Rules.
Create an exclusion
Click Recommendations > Exclusions to display the list of existing exclusions.
The 鈥淣umber of Items鈥 reported for each exclusion on the Exclusions list view is the number of products matching the rules for that exclusion within the configured default Recommendations host group (environment). See Settings to change the default host group.
Click Create Exclusion.
(Conditional) Choose an environment from the Environment filter while creating (or updating) an exclusion to preview the contents of the exclusion in that environment. By default, results from the default host group are displayed.
Type an exclusion Name and enter an optional description.
Use the rule builder to create your exclusions.
Select a parameter in the Rules list, select an operator, and then enter one or more values to identify the products. Separate multiple values with commas.
Click Save.
Create an exclusion using Advanced Search
You can also create exclusions using Advanced Search on the Catalog Search page ( Recommendations > Catalog Search > Advanced Search).
After creating a search using 鈥渋d > contains,鈥 for example, you can then click Save As > Exclusion.
IMPORTANT
The Advanced Search functionality is case-insensitive; however, products returned at the time of delivery are based on case-sensitive search. This mismatch might lead to confusion. Ensure that you consider case-sensitivity when you create exclusions based on results using the Advanced Search functionality. For example, if you perform a search for 鈥淗oliday,鈥 that initial search lists results containing 鈥淗oliday鈥 and 鈥渉oliday.鈥 If you then create an exclusion with the intent to exclude products containing 鈥渉oliday,鈥 only products containing 鈥渉oliday鈥 are excluded. Products containing 鈥淗oliday鈥 are not excluded.
Edit, copy, or delete an exclusion
Hover over the desired exclusion in the list, then click the appropriate icon: edit, copy, or delete.
You can copy an existing exclusion to create a duplicate exclusion that you can then modify. This lets you create a similar exclusion with less effort.
Be aware that exclusions are available across the entire account. Ensure that you consider this before deleting an exclusion. Deleted exclusions cannot be recovered.
Training video: Create collections and exclusions in Recommendations (7:05)
