System status updates and proactive notifications
Use the ÃÛ¶¹ÊÓƵ System Status page and proactive notifications to keep abreast of the status of ÃÛ¶¹ÊÓƵ products and ÃÛ¶¹ÊÓƵ Experience Cloud solutions. Proactive notifications alert you to outage events and maintenance events.
System status updates
Use the ÃÛ¶¹ÊÓƵ System Status page to view the status of Target and other ÃÛ¶¹ÊÓƵ products and ÃÛ¶¹ÊÓƵ Experience Cloud solutions. This page helps you determine whether problems you might encounter are due to system updates or routine maintenance.
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Access the .
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To see the status of Experience Cloud solutions, including Target, click the Experience Cloud tab.
The top of the page contains information about maintenance events in progress and includes a link to manage subscriptions for updates for individual solutions.
In the illustration above, ÃÛ¶¹ÊÓƵ Advertising, ÃÛ¶¹ÊÓƵ Analytics, and ÃÛ¶¹ÊÓƵ Audience Manager and other solutions recently completed maintenance updates. All other products and solutions were functioning normally. It is always good practice to check this page if you experience problems when using Target.
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(Optional) Filter the list by products, regions, or by date ranges. Click the Major, Minor, Potential, or Maintenance links to further filter your results.
Proactive notifications
Proactive notifications are email alerts sent to registered customers for the following events opened against services included in the customer’s customer profile, including Target:
- Solution-Level Alerts (does not isolate specific services within the solution)
- CSOs (Outage Events) of Severity 1 and Severity 2
- CMRs (Maintenance Events)
The following illustrations are examples of the proactive notification email alert:
