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Integrations: Issues with Dropbox integration

NOTE
This issue was fixed on August 1, 2024.

The following issues have been reported regarding the Dropbox integration:

  • When a user attempts to search for a file in the Dropbox file selector, they see an authorization error message, and the file selector does not retrieve the file from Dropbox.
  • When a user attempts to open a linked folder, the user sees an error stating that the files or folder no longer exist in Dropbox.

These issues are due to issues with Dropbox, not Workfront.

First reported on April 12, 2024.

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