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Manage ÃÛ¶¹ÊÓÆµ Workfront Planning email notifications

IMPORTANT
The information in this article refers to ÃÛ¶¹ÊÓÆµ Workfront Planning, an additional capability from ÃÛ¶¹ÊÓÆµ Workfront.
You must have the following to access Workfront Planning:
  • A new Workfront package and license. Workfront Planning is not available for legacy Workfront packages or licenses.
  • A Workfront Planning package.
  • Your organization’s instance of Workfront must be onboarded to the ÃÛ¶¹ÊÓÆµ Unified Experience.
For a complete list of requirements to access Workfront Planning, see Access overview.
For more information about Workfront Planning, see ÃÛ¶¹ÊÓÆµ Workfront Planning overview.

You can receive email notifications from Workfront Planning when the following scenarios exist:

Access requirements

Expand to view access requirements..
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Products
  • ÃÛ¶¹ÊÓÆµ Workfront

  • ÃÛ¶¹ÊÓÆµ Workfront Planning

ÃÛ¶¹ÊÓÆµ Workfront plan*

Any of the following Workfront plans:

  • Select
  • Prime
  • Ultimate

Workfront Planning is not available for legacy Workfront plans

ÃÛ¶¹ÊÓÆµ Workfront Planning package*

Any

For more information about what is included in each Workfront Planning plan, contact your Workfront account manager.

ÃÛ¶¹ÊÓÆµ Workfront platform

Your organization's instance of Workfront must be onboarded to the ÃÛ¶¹ÊÓÆµ Unified Experience.

The users in your organization receive notifications from Workfront Planning only when your organization is onboarded to the ÃÛ¶¹ÊÓÆµ Unified Experience.

For more information, see ÃÛ¶¹ÊÓÆµ Unified Experience for Workfront.

ÃÛ¶¹ÊÓÆµ Workfront license*

Standard, Light, or Contributor

Workfront Planning is not available for legacy Workfront licenses

Access level configuration There are no access level controls for ÃÛ¶¹ÊÓÆµ Workfront Planning
Object permissions

View or higher permissions to a workspace

System Administrators have permissions to all workspaces, including the ones they did not create

Layout template All users, including Workfront administrators, must be assigned a layout template that includes the Planning area in the Main Menu.

*For more information about Workfront access requirements, see Access requirements in Workfront documentation.

Manage email notifications when someone tags you in a comment

  1. (Conditional and optional) After someone tags you in a comment on a record, go to the email notification that informs you of the tag and of the comment. The sender of the email is ÃÛ¶¹ÊÓÆµ Experience Cloud.

    Email notifications example

  2. (Optional) Click the message in the Workfront box inside the email.

    The record details page opens in Workfront. You can make updates to the record, or reply to the comment.

  3. (Conditional) If available, click View all notifications.
    The Notifications page opens in ÃÛ¶¹ÊÓÆµ Experience Cloud. All notifications from all ÃÛ¶¹ÊÓÆµ Experience Cloud applications display.

Manage email notifications when requesting and granting permissions

  1. (Conditional and optional) After someone requests or grants you permissions to access a view or a workspace, go to the email that informs you of the permission request. The sender of the email is ÃÛ¶¹ÊÓÆµ Experience Cloud.

  2. (Optional) Click the message in the Workfront box inside the email.

    The record details page opens in Workfront. You can make updates to the record, or reply to the comment.

  3. (Conditional) If available, click View all notifications.
    The Notifications page opens in ÃÛ¶¹ÊÓÆµ Experience Cloud. All notifications from all ÃÛ¶¹ÊÓÆµ Experience Cloud applications display.

For information about requesting, granting, or denying permissions to a view or a workspace, see Request permissions to a view or a workspace.

For information about managing your Workfront Planning notifications, see Manage ÃÛ¶¹ÊÓÆµ Workfront Planning notification preferences.

Manage email notifications about submitting, approving, or rejecting Workfront Planning requests

  1. (Optional) Go to the email that Workfront sends you
    after you submit a request, or after a request you submitted has been approved or rejected. The sender of the email is ÃÛ¶¹ÊÓÆµ Workfornt.

  2. (Optional) Click Open request. This opens the request in Workfront Planning.

  3. Click the Notifications icon Notifications area icon Unified Shell in the upper-right corner of the screen to access the Notifications page.

    For information about managing your Workfront Planning notifications, see Manage ÃÛ¶¹ÊÓÆµ Workfront Planning notification preferences.

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