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Notifications overview

ÃÛ¶¹ÊÓƵ Workfront sends email notifications, in-app notifications, and notifications on your mobile device.

Email notifications

Workfront sends email notifications to alert users about activity in Workfront, and provide useful information and links.

To change the preferences for your email notifications, see Modify your own email notifications.

You can receive the following email notifications from Workfront:

Event notifications

Event notifications usually triggered by certain predefined events, such as having a task assigned to you or getting a reply on a comment you made.

After event notifications are activated in your Workfront system by your Workfront administrator or group administrator, you can select which ones you would like to receive by editing your Notifications preferences in your user profile. You can also choose whether you want to receive notifications as events happen, or if you want to receive events summarized in one daily digest email.

You might see only a subset of these notifications in your settings, depending on how the Workfront administrator has configured event notifications for your Workfront system. For more information, see Configure event notifications for everyone in the system.

The default status shows which notifications (daily, instant, or both) are enabled by default for new users when you create the new users.

For a full list of the event notifications, and information about how they are enabled and configured at the system level, group level, or user level, see Event notifications available in ÃÛ¶¹ÊÓƵ Workfront.

For information about how to choose which event notifications you want to receive, see Modify your own email notifications.

Daily digest notifications

A daily digest notification is an email containing all of the notifications of a certain type that you received in the 24 hours before the email.

For a complete list of what email notifications have been enabled for a daily digest email delivery as well as information about all the categories for email notifications, see Event notifications.

There are several things to be aware of when receiving daily digest notifications:

Notification of posted comments

The notifications in the Communication category alert you to comments that have been posted in the Update stream of a specific item.

Daily digest emails for the Communication category are selected for all notifications available.

The information is summarized for the object where the communication happened, and a total number of communication messages is displayed for each object.

To reply to the comment or view it in Workfront:

For more information about configuring email notifications, including enabling daily digest notifications, see View and modify your email notification settings in Modify your own email notifications.

Automatic reminders

Automatic reminders are enabled by your Workfront administrator to alert you of tasks and issues that are due, late, or near the planned completion date. For late notifications, the email is sent nightly until the task or issue is completed. After the administrator configures these, you cannot disable them. Also, you cannot change the content or the subject line of an email triggered by an automatic reminder.

They can be sent to one or more of the following:

Automatic reminder emails are sent from the email address that your Workfront administrator selected to handle outgoing emails.

Depending which automatic reminder is activated, the following kinds of information are available in the automatic reminder email:

For information about enabling automatic reminders, see Set up automatic reminders.

Reminder notifications

A Workfront administrator (or a user with a Planner access level and administrative access to reminder notifications) can design reminder notifications about approaching deadlines and manually associate them with projects, tasks, issues, and timesheets.

Reminder notifications are sent from the email address that the Workfront administrator selected to handle outgoing emails.

For information about setting up and enabling reminder notifications, see Set up reminder notifications.

For nformation about how you can get the required administrative access, see Grant users administrative access to certain areas.

Boards notifications

ÃÛ¶¹ÊÓƵ Workfront Boards sends you an email when you are added to a board and when a card is assigned to you. You can select which emails you want to receive in your Boards preferences.

For more information, see Boards email notifications and preferences.

Other Workfront emails

There are other emails you might receive from Workfront which cannot be configured.

The following emails are automatically sent by Workfront when these conditions are met:

The following emails can only be configured at the user profile level. They cannot be enabled or disabled at the system level:

In-app notifications

You can receive notifications inside the Workfront web application, when certain events happen.

For more information about in-app notifications, see View and manage in-app notifications.

Email notifications in the mobile email app

You can receive Workfront email notifications in your mobile email app, on your mobile device.

If you have the Workfront Mobile App installed on your phone, tapping the links in the email opens them in the Workfront Mobile App. This includes tapping any of the following action buttons:

For more information about the Workfront Mobile App, see Use the ÃÛ¶¹ÊÓƵ Workfront mobile app.