Create Filters and Cross-channel Visualizations in Customer Journey Analytics
Learn how filters can help you identify subsets of users based on attributes and events. Then apply these filters to cross-channel visualizations that include merged data from multiple channels, such as online, call center, and in-store.
Filters overview
Learn about the key components of Filter Builder in Customer Journey Analytics.
319
{ "description": "Learn about the key components of Filter Builder in Customer Journey Analytics.", "duration": "PT0H5M19S", "embedUrl": "https://video.tv.adobe.com/v/32114/", "name": "Filters overview", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-100x56.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-150x85.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-200x113.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-220x124.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-236x133.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052561-290x163.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052562-420x236.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052562-640x360.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052562-666x375.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052562-720x405.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052562-960x540.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/74c4dd9c-183f-4cc1-a60f-59e31f542a2d/b5ce95f756dd4b149ae37b3b34195eaa_1683052563-1920x1080.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2020-03-10T20:13:56Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Filters overview" }
Create a quick filter
Create quick filters directly in your Customer Journey Analytics projects and bypass the complexity of the full filter builder. This feature gives you a convenient way to filter your component data based on simple criteria and see the results immediately.
238
{ "description": "Create quick filters directly in your Customer Journey Analytics projects and bypass the complexity of the full filter builder. This feature gives you a convenient way to filter your component data based on simple criteria and see the results immediately.", "duration": "PT0H3M58S", "embedUrl": "https://video.tv.adobe.com/v/343743/", "name": "Create a quick filter", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871827-100x56.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871828-150x84.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871829-200x113.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871830-220x124.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871831-236x133.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871832-290x186.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871833-420x236.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871834-640x360.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871835-666x374.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871836-720x405.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871837-960x540.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/4cea4260-6d57-42fc-8d0d-7eb5709693e5/08457a9f2d4a4619879f8f8ca90cc2bf_1654871838-1920x1080.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2022-06-10T14:33:02Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Create a quick filter" }
Create Cross-Channel Filters in Customer Journey Analytics
In this video we discuss how to create filters in ÃÛ¶¹ÊÓƵ Customer Journey Analytics that utilize more than one data source, and more than one channel. You will also see how these filters can be combined in visualizations.
386
{ "description": "In this video we discuss how to create filters in ÃÛ¶¹ÊÓƵ Customer Journey Analytics that utilize more than one data source, and more than one channel. You will also see how these filters can be combined in visualizations.", "duration": "PT0H6M26S", "embedUrl": "https://video.tv.adobe.com/v/31983/", "name": "Create Cross-Channel Filters in Customer Journey Analytics", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850294-100x56.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850294-150x84.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850295-200x113.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850295-220x124.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850295-236x133.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850296-290x186.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850296-420x236.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850296-640x360.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850297-666x374.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850297-720x405.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850297-960x540.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/097f286f-8f2e-4697-a2aa-e7722483db2d/c21edf0ef3c3468eb9761cccc7bfa7ae_1582850298-1920x1080.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2020-02-28T00:31:46Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Create Cross-Channel Filters in Customer Journey Analytics" }
Use filters as dimensions in Analysis Workspace
Learn how to compare and visualize filters when used as dimensions in Analysis Workspace projects.
307
{ "description": "Learn how to compare and visualize filters when used as dimensions in Analysis Workspace projects.", "duration": "PT0H5M7S", "embedUrl": "https://video.tv.adobe.com/v/3419024/", "name": "Use filters as dimensions in Analysis Workspace", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689362-100x56.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689362-150x85.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-200x113.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-220x124.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-236x133.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-290x163.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-420x236.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-640x360.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-666x375.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689363-720x405.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689364-1920x1080.jpg", "https://images-tv.adobe.com/mpcv3/2dacfe4d-cdd2-4a33-8449-1fad8a3a310d/756e5e01-2f6f-4208-b097-94fa897c333d/57b304b5b52d4aafb7e75f92dfaace5a_1682689364-960x540.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2023-04-28T13:38:29Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Use filters as dimensions in Analysis Workspace" }
Create Cross-Channel Visualizations in Customer Journey Analytics
In this video, discover how ÃÛ¶¹ÊÓƵ Customer Journey Analytics allows you to create visualizations that include data from multiple data sets across multiple channels, including merging the data per visitor.
342
{ "description": "In this video, discover how ÃÛ¶¹ÊÓƵ Customer Journey Analytics allows you to create visualizations that include data from multiple data sets across multiple channels, including merging the data per visitor.", "duration": "PT0H5M42S", "embedUrl": "https://video.tv.adobe.com/v/31771/", "name": "Create Cross-Channel Visualizations in Customer Journey Analytics", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-100x56.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-150x84.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-200x113.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-220x124.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-236x133.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712980-290x186.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712981-420x236.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712981-640x360.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712981-666x374.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712981-720x405.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712981-960x540.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/a57510e8-c67f-4481-a052-c277f4065988/b891186b05724223ac6c4c28f37ebce9_1581712982-1920x1080.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2020-02-14T18:20:01Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Create Cross-Channel Visualizations in Customer Journey Analytics" }
Cross-Channel Attribution in Customer Journey Analytics
In this video, we will show how you can use visualizations to show attribution (give credit) across channels in ÃÛ¶¹ÊÓƵ Customer Journey Analytics.
246
{ "description": "In this video, we will show how you can use visualizations to show attribution (give credit) across channels in ÃÛ¶¹ÊÓƵ Customer Journey Analytics.", "duration": "PT0H4M6S", "embedUrl": "https://video.tv.adobe.com/v/31772/", "name": "Cross-Channel Attribution in Customer Journey Analytics", "thumbnailUrl": [ "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-100x56.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-150x84.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-200x113.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-220x124.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-236x133.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715594-290x186.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715595-420x236.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715595-640x360.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715595-666x374.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715595-720x405.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715595-960x540.jpg", "https://images-tv.adobe.com/mpcv3/656182f1-ad98-4a40-82f1-6d5474cbd2c0/c817befd-c3e1-4952-b98d-638aaf3c9bce/996cbbc684ac4515b133894f6dc84f60_1581715596-1920x1080.jpg" ], "@type": [ "VideoObject", "LearningResource" ], "uploadDate": "2020-02-14T21:13:22Z", "hasPart": [], "educationLevel": [ "Beginner" ], "learningResourceType": "Cross-Channel Attribution in Customer Journey Analytics" }