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2025 Customer Journey Analytics Release Notes

Learn about the latest release updates for . Get the latest self-help documentation, tutorials, and courses on Experience League.

February 2025 feb25

Feature
Description
Rollout starts
General Availability
BI Extension - expanded support
The Customer Journey Analytics BI extension now supports Looker, Jupyter Notebook and R Studio.
January 24, 2025
Media Collection: ۶Ƶ Source Connector updates for new Media Reporting XDM
The Analytics Source Connector automatically maps streaming media data in ۶Ƶ Analytics to the same fields used by the Web SDK. Previously, data was mapped to both the old and new locations, but only the new location will be used in the future. Learn more
March 31, 2025

Fixes in Customer Journey Analytics

Audiences: AN-365687; AN-366674
Data Ingestion: AN-368376
Data Views: AN-368443
Derived Fields: AN-368441
Guided Analysis: AN-367697
Journey Canvas: AN-367890
Mobile App: AN-367137
Power BI extension: AN-367643
Workspace: AN-352828; AN-359248; AN-368583

January 2025 jan25

Feature
Description
Rollout starts
General Availability
Updated Connections Usage experience
The Usage tab in Connection now provides enhanced visualizations for these types of reportable rows: core, ingested and historical data. You can also view and break down the usage data by connection, dataset, sandbox, or tag. Learn more
January 15, 2025
API for migrating ۶Ƶ Analytics projects and any included components to Customer Journey Analytics
An API is now available for migrating your ۶Ƶ Analytics projects and included components to Customer Journey Analytics. Previously, project and component migration was available only through the user interface. . Select CJA Migration APIs from the dropdown.
January 15, 2025
Use custom templates from Customer Journey Analytics on the Reports page in Journey Optimizer

You can now customize the new reporting interface in ۶Ƶ Journey Optimizer by creating or editing a template in Customer Journey Analytics, then saving the template to be used on the Reports page in Journey Optimizer. Previously, the new reporting interface in ۶Ƶ Journey Optimizer couldn’t be customized.

For more information, see “Create a template” or “Edit or delete a template” in Create and manage templates.

January 15, 2025
Templates in Analysis Workspace

Templates are now available in Customer Journey Analytics.

  • Pre-built templates: A large selection of pre-built templates are available. You can use these templates to gain quick insights into the most common reporting scenarios. Pre-built templates can be used as they are. Or, they can be used as a starting point for a project, which can then be customized to better suit a specific purpose. Learn more
  • Company templates: Administrators can create company templates to meet the needs of use cases specific to their organization. Company templates that administrators create are available to users in their organization. Learn more
January 15
January 30, 2025
Product usage
See how your organization uses Customer Journey Analytics. Enabling this feature creates a dataset in ۶Ƶ Experience Platform that collects data when anyone in your organization uses Analysis Workspace. A connection and a data view are also automatically created, giving you access to dimensions like top project types, most active users, and most popular components used in projects. Learn more
October 23, 2024
January 22, 2025
Intelligent Captions v2
Intelligent captions are now supported for the following visualizations: Multi-line, Bar, Horizontal bar, Donut, Area, Flow, and Fallout. You can select to show all intelligent captions at once in an expanded view, or you can show individual intelligent captions in a one-by-one view. Learn more
January 22, 2025
Add guided analyses to projects from within Guided Analysis
Lets you add guided analyses to Workspace projects from within Guided Analysis. You can also add guided analyses directly in Analysis Workspace. Learn more
January 22, 2025
Media Collection: ۶Ƶ Source Connector updates for new Media Reporting XDM
The Analytics Source Connector will automatically map streaming media data in ۶Ƶ Analytics to the same fields used by the Web SDK. Currently, data is mapped to both the old and new locations, but only the new location will be used in the future. Learn more
January 30, 2025

Fixes in Customer Journey Analytics

Alerts: AN-363263; AN-364880; AN-365029; AN-365960
Audiences: AN-362564; AN-363254;
Data ingestion: AN-362359; AN-362751
Data Views: AN-362089; AN-365213; AN-365770; AN-366171; AN-366681
Derived Fields: AN-359711; AN-362496
Export Locations: AN-363999
Full table export: AN-363055
Report Builder: AN-362937
Workspace: AN-359012; AN-359145; AN-359914; AN-361455; AN-361934; AN-362469; AN-363460; AN-364714; AN-364918; AN-366277;

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