ÃÛ¶¹ÊÓƵ

We are not an Audience Manager customer, but see the Audience Manager Javascript calls on our site

Question

We are not using ÃÛ¶¹ÊÓƵ Audience Manager but we are seeing Audience Manager Javascript calls in the Javascript debugger.

Why is this happening?

Answer

It is likely you are running the Experience Cloud Identity Service on your property. If you are, having this Audience Manager reference does not necessarily refer to the property running Audience Manager. Instead, it means that Audience Manager is powering this service.

The Audience Manager server call is usually made to synchronize customer IDs.