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On the Admin sidebar, go to Stores > Attributes > Returns.

In the upper-right corner, click Add New Attribute.

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To identify the attribute during data entry, set the Default Label.

For Attribute Code, enter a code that identifies the attribute within the system.

To determine the type of input control that is used for data entry, set Input Type to one of the following:

• Text Field
• Text Area
• Dropdown
• Yes/No
• File
• Image File

To make the field a required item, set Values Required to Yes.

To assign an initial value to the field, enter a Default Value.

To validate the data entered into the field for accuracy before the record is saved, set Input Validation to one of the following:

• None
• Alphanumeric
• Alphanumeric with Space
• Numeric Only
• Alpha Only
• URL
• Email

For the Text Field and Text Area input types, enter the Minimum Text Length and Maximum Text Length.

To apply a preprocessing filter, set Input/Output Filter to one of the following:

• None
• Strip HTML Tags
• Escape HTML Entities

To make the attribute visible to customers, set Show on Storefront to Yes in the Storefront Properties section.

(Optional) For Sort Order, enter a number to determine where this attribute appears relative to the others in the same part of the page. (0 = first, 1 = second, 2 = third, and so on.)

In the left panel, choose Manage Labels/Options.

In the Manage Titles (Size, Color, etc.) section, enter the label for each store view.

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If the Input Type for the attribute is Dropdown, manage the options in the Manage Options (Values of Your Attribute) section.

• To add an option, click Add Option and enter the label for Admin and each store view.
• To make an option the selected default, choose Is Default.
• To remove an option, click Delete.

To save changes, click Save Attribute.