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Merchant documentation documentation

Welcome to the next generation of the world’s leading digital commerce platform. ÃÛ¶¹ÊÓƵ Commerce provides online merchants with unparalleled flexibility and control over the look, content, and functionality of their online stores. The Admin features powerful marketing, search engine optimization, and product management tools that give you the power to create sites that are tailored to your unique business needs.

The information in the merchant documentation is designed to accommodate business users working in ÃÛ¶¹ÊÓƵ Commerce or the Magento Open Source code base. There are notations for features and functions that are exclusive to ÃÛ¶¹ÊÓƵ Commerce, or to an extended feature set.

ÃÛ¶¹ÊÓƵ Commerce product-editions

ÃÛ¶¹ÊÓƵ Commerce is an agile B2B and B2C commerce platform which enables merchants and brands to accelerate revenue through customer-centric digital commerce experiences across online and physical spaces. It is the leading choice for mid-size and enterprise organizations as it offers the most flexible deployment models from on-prem to managed cloud with guaranteed SLAs. ÃÛ¶¹ÊÓƵ Commerce enables API-first integrations and fully customizable extensions, and the richest set of enterprise-grade commerce experience capabilities from marketing to merchandising and fulfillment. ÃÛ¶¹ÊÓƵ Commerce is built on an open-source code base to deliver flexibility and extensibility like no other commerce platform.

For a list of the advanced capabilities included with ÃÛ¶¹ÊÓƵ Commerce, see Commerce features in the Release Information.

Magento Open Source code base

Magento Open Source is the code base that ÃÛ¶¹ÊÓƵ officially contributes to and ensures compatibility for transition to ÃÛ¶¹ÊÓƵ Commerce. This code base is part of ÃÛ¶¹ÊÓƵ’s initiative to empower individual developers and foster small businesses who aspire to grow fast.

Merchant guides

Getting Started {width="40"}

Getting Started

The "why, where, and how" questions that most merchants have when first learning to use ÃÛ¶¹ÊÓƵ Commerce or Magento Open Source, as well as resources and reference information. This guide is a springboard to more advanced topics.

ÃÛ¶¹ÊÓƵ Commerce B2B {width="40"}

ÃÛ¶¹ÊÓƵ Commerce B2B

This feature set is designed to meet the needs of sellers (merchants) whose customers are primarily companies—possibly with complex organizational structures and multiple staff members with various roles and levels of buying permission.

Catalog Management {width="40"}

Catalog Management

One of the most important areas in creating and managing your store is the product catalog and categories. The Admin provides many tools for the initial setup of your store and product catalog.

Inventory Management {width="40"}

Inventory Management

The Inventory Management features enable merchants with a single store to multiple warehouses, stores, pickup locations, drop shippers, and more. Use these features to maintain quantities for sales and handle shipments to complete orders.

Merchandising and Promotions {width="40"}

Merchandising and Promotions

Create targeted promotions and opportunities for customer engagement that turn shoppers into buyers. Manage customer relationships by supporting post-purchase activities and offering special discounts to returning customers. Learn best practices and techniques that support your SEO initiatives.

Content and Design {width="40"}

Content and Design

Your content defines the pages and elements that customers see when they access your store. Define basic elements for your pages, such as text and images, as well as more advanced elements that provide interactive and dynamic content to enhance the shopping experience.

Page Builder {width="40"}

Page Builder

Page Builder makes it easy to create content-rich pages with custom layouts. These features are designed to improve quality, and reduce the time and expense of producing custom pages.

Customer Management {width="40"}

Customer Management

As you continue to maintain and expand your store, manage customer accounts and customer groups in the Admin.

Stores and Purchase Experience {width="40"}

Stores and Purchase Experience

The cart is positioned at the end of the path to purchase, at the intersection of buy and abandon. Set up the point of purchase and the supporting functions that turn shopping cart items into completed orders.

Admin Systems {width="40"}

Admin Systems

The Admin provides multiple tools for managing your system and optimizing its performance. This guide includes information about Admin user account administration, with the associated roles and permissions.

Configuration Reference {width="40"}

Configuration Reference

A quick and handy reference that provides field descriptions for every configuration setting in the Admin.

What’s new in the merchant guides

Description
Type
Date
1.4.0 B2B release - The ÃÛ¶¹ÊÓƵ Commerce B2B release notes describe changes and additions for the 1.4.0 release.
Update
06/13/23
1.4.0 B2B release - The Initiate quote for a buyer topic is now included in the ÃÛ¶¹ÊÓƵ Commerce B2B Guide. It describes how a seller can create a quote for a specific buyer to start the negotiation process.
New
06/13/23
1.4.0 B2B release - The Negotiate a quote, Negotiable Quotes, and Enable B2B features topics are updated to reflect changes for seller-initiated quotes and default features.
Update
06/13/23
2.2.0 ÃÛ¶¹ÊÓƵ IMS integration release - The Disable the Commerce Admin Integration with ÃÛ¶¹ÊÓƵ ID topic is now included in the Getting Started Guide. It describes an optional procedure for disabling the ÃÛ¶¹ÊÓƵ Commerce Admin integration with ÃÛ¶¹ÊÓƵ IMS.
New
06/13/23
2.2.0 ÃÛ¶¹ÊÓƵ IMS integration release - Changes in the ÃÛ¶¹ÊÓƵ Identity Management Service (IMS) integration overview and Configure the Commerce Admin Integration with ÃÛ¶¹ÊÓƵ ID topics to reflect updated functionality.
Update
06/13/23
Audience Activation - New and updated and improved information is included in the Audience Activation topic to reflect the Experience Platform Connector configuration UI and how to use headless Commerce instance with cart price rules and dynamic blocks.
Update
06/13/23
UPS API deprecation - Updated the United Parcel Service (UPS) topic and the Delivery Methods configuration reference page to reflect temporary deprecation of the UPS APIs for generating new API keys.
Update
06/08/23
2.4.6 release - Updated the Products list and Admin configuration reference topics to include information about product display limitations that can be used to improve performance for large catalogs.
Update
03/14/23
2.4.6 release - Updated the Create and delete customer segments and Customer Configuration reference topics to include information about real-time validation for segments.
Update
03/14/23
2.4.6 release - Updated the Braintree and Braintree configuration reference topics to reflect updated and new payment options supported by the bundled Braintree integration.
Update
03/14/23
2.4.6 release - Updated the Currency configuration and Currency Setup configuration topics to include the new Fixer API (APILayer) option.
Update
03/14/23
2.4.6 release - Updated the Configure email communications and System configuration reference topics to include the new SMTP option for email communications.
Update
03/14/23
2.4.6 release - Updated the Inventory Management Release Notes with a descriptive list of fixes included in the latest bundled extension version (v1.2.6).
Update
03/14/23
2.4.6 release - Updated the B2B Release Notes with a descriptive list of fixes included in the latest extension version (v1.3.5).
Update
03/14/23
New topic - Added the Audience activation topic to the Customer Management Guide, which provides detailed information about activating Real-Time CDP audiences in ÃÛ¶¹ÊÓƵ Commerce.
New
03/13/23
New topic - Added the Transfer a Commerce account topic to the Getting Started Guide.
New
02/27/23
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