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Wait nodes

Use a Wait node when you want to pause the journey progression for a certain duration before moving to the next step.

There are two ways that you can define the wait time:

  • A relative duration (number of minutes, hours, days, weeks, or months)
  • A specific date when you want to move forward to the next node in the journey

To define a wait node for your account journey:

  1. Navigate to the journey editor.

  2. Click the plus ( + ) icon on a path and choose Wait.

    Add journey node - wait {width="400"}

  3. In the node properties on the right, set the Type of time to wait before the journey proceeds to the next node in the path.

    Journey node - wait {width="700" modal="regular"}

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