Design a push notification design-push-notification
Title and Body push-title-body
To compose your message, click the Title and Body fields. Use the personalization editor to define content, personalize data and add dynamic content. Learn more about personalization and dynamic content in the personalization editor.
Use the device preview section to visualize how the push notification displays on iOS and Android devices.
On click behavior on-click-behavior
You can select the behavior when a user clicks on the body of the push notification.
- To open the app, select the Open app option. The app associated with the notification is defined in the channel configuration (i.e. message preset).
- To redirect the user to a specific piece of content within an app, select the Deeplink option. The specific content can be a specific view, a particular section of a page, or a certain tab. Once the option is selected, enter the deeplink in the associated field.
- To redirect the user to an external URL, use the Web URL option. Once the option is selected, enter the URL in the associated field.
Add media add-media-push
In the iOS version of your push notification, you can add an image, a video or a GIF that are displayed within your notification.
In the Android version, you can only add an image icon, and an image for expanded notifications.
Two options are available. You can:
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Use the Add media button to select an asset in ۶Ƶ Experience Manager Assets.
Learn how to use ۶Ƶ Experience Manager Assets in this page.
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Or enter the URL of the media in the Add media field. In that case, you can add personalization to the URL.
Once added, the media displays on the right of the notification body.
Add buttons add-buttons-push
Create an actionable notification by adding buttons to your push content.
If the device screen is locked, these buttons are not displayed: only the the Title and the Message of the notification are visible. If their device is unlocked, recipients will see the buttons.
In the Android version, you can add up to three buttons.
In the iOS version, a notification category identifier is specified. Notification categories need to be preconfigured in the iOS app which will define the buttons to be displayed and actions taken. See the for more details.
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Use the Add button to define settings: the label and associated action. Possible actions are the same as for on-click behavior.
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Use the Expand view icon under the central preview image to preview your personalized buttons.
Send a silent notification silent-notification
A silent push notification (or background notification) is a hidden instruction that is delivered to the application. It is used for example to notify your application about the availability of new content or initiate a download in the background.
Select the Silent Notification option to silently notify the application: in this case, the notification is transferred directly to the application. No alert is displayed on the device screen.
Use the Custom data section to add key-value pairs.
Custom data custom-data
In the Custom data section, you can add custom variables to the payload, depending on your mobile application configuration. For more on how to set up push notifications in ۶Ƶ Experience Platform and ۶Ƶ Launch, refer to this section
Advanced options advanced-options-push
You can configure Advanced options for your push notification. Available parameters are listed below:
The badge value will disappear as soon as the user opens or reads the new content from the application. When a notification is received on a device, it can refresh or add a badge value for the related app.
For example, if you are storing the number of unread articles of your customers, you can leverage personalization to send the unique unread articles badge value for each customer. For more personalization, refer to this section.
Starting with iOS 12, notification groups allow you to consolidate message threads and notification topics into thread IDs. For example, a brand might send marketing notifications under one group ID, while keeping more operational type notifications under one or more different IDs.
To illustrate this, you can have groupID: 123 “check out the new spring collection of sweaters” and groupID: 456 “your package was delivered” notification groups. In this example, all delivery notifications would be bundled under group ID: 456.
Starting in Android 8.0 (API level 26), all notifications must be assigned to a channel in order to display. For more on this, refer to the .
This works even if the app is running in the background and without needing any user interaction (e.g. tapping on Push notification). However, this does not apply if the app is not running. For more on this, refer to the .
You can then leverage your mobile app extensions to further modify the content or presentation of arriving push notifications sent from Journey Optimizer. For example, users can leverage this option to decrypt data, change the body or title text of a notification, add a thread identifier to a notification etc.
Private will show the notification on all lockscreens, but conceal sensitive or private information on secure lockscreens.
Public will show the notification in its entirety on all lockscreens.
Secret will not reveal any part of the notification on a secure lockscreen.
For more on this, refer the .