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3.3.5 Use your decision in an email

In this exercise, you’ll use your decision to personalize the delivery of an email and SMS.

Go to Journeys. Find the journey you created in exercise 3.1.3, which is named --aepUserLdap-- - Registration Journey. Click your journey to open it.

Journey Optimizer

You’ll then see this. Click … More and then click Create a new version.

Journey Optimizer

Click Create a new version.

Journey Optimizer

Click the Email action and then click Edit content.

Journey Optimizer

You’ll then see the message dashboard. Click Edit email body.

Journey Optimizer

You’ll then see this. Drag a new 1:1 column structure component onto the canvas.

Journey Optimizer

In the menu, go to Contents. Select the Offer decision component and drag and drop this component in the email’s content offer placeholder as indicated. Then, click Add.

Journey Optimizer

Select the type of placement that you want to include in the email. In the Placements dropdown menu select Email - Image, then select your decision --aepUserLdap-- - CitiSignal Decision. Click Add.

Journey Optimizer

You can now cycle through all personalized offers and the fallback offer, all of them being visualized inside the email designer. Click Save.

Journey Optimizer

Now, click the arrow to go back to the previous screen.

Journey Optimizer

Click the arrow in the top left corner to go back to your journey.

Journey Optimizer

Click Save to close your Email action.

Journey Optimizer

Click Publish to publish your updated journey.

Journey Optimizer

Confirm by clicking Publish again.

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Your message is now published.

Journey Optimizer

When you create a new account on the demo website, you’ll now get this email:

Journey Optimizer

You have finished this exercise.

Next Step: 3.3.6 Test your Decision using the API

Go Back to Module 3.3

Go Back to All Modules

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