ÃÛ¶¹ÊÓƵ Commerce Intelligence User Guide
There are two areas for data administrators:
- The Admin: Use this area to access the configuration UI and reporting.
- The command-line interface (CLI): Use this tool to execute installation and backend configuration tasks.
How to Use this Guide
This guide contains the following sections that are organized based on what role you might have within your organization.
- Data User: You use data to help make business decisions. You might receive reports and dashboards from a data analyst on your team, but you also want to learn how to create those reports and dashboards.
- Data Analyst: You are comfortable designing queries and being the go-to person for data analysis. You know how to find specific answers to data questions and want to facilitate a self-service experience for your colleagues.
- Administrator: You manage the Commerce Intelligence account including licensing, adding and removing users, and handling essential administrative tasks.
In addition to the above role-based workflows, this guide also contains:
- Best Practices: Commerce Intelligence is a robust and flexible platform which means there are many different ways to perform similar tasks. This section pulls together the Commerce Intelligence recommended methods for capturing, analyzing, and viewing your data.
- Tutorials: Follow these self-guided tutorials to learn the power of Commerce Intelligence.
How to Get Help
Contact the support team if you have questions and want to take advantage of some of your Professional Services or if you encounter problems with your account.
Service Policies
See a list of which services that the customer support team provides.
Submitting a Support Ticket
Need help with building an advanced calculated column? Encountered a defect or connection problem? Should you need to get in touch with the support team, ÃÛ¶¹ÊÓƵ asks that you use the support ticket guidelines. These guidelines outline the information ÃÛ¶¹ÊÓƵ needs to resolve the issue.