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Real-Time Customer Data Platform Documentation

Access ÃÛ¶¹ÊÓƵ Real-Time CDP documentation and support with our useful guides hub. Here you’ll find answers to common queries and links to Real-Time CDP support pages, videos, and tutorials.

Whether you’re getting started with Real-Time Customer Data Platform, have a dashboard question or wondering how to create profiles–you’ll find answers and support docs for ÃÛ¶¹ÊÓƵ Real-Time CDP on this page.

Guides

Overview lists-documentation-1

  • Real-Time CDP Guide
    Bring together known and anonymous data from multiple enterprise sources to create customer profiles, create audiences from those profiles, and activate those audiences to third-party destinations.
  • Getting started
    Use this sample scenario as an example when setting up your implementation of ÃÛ¶¹ÊÓƵ Real-Time Customer Data Platform.
  • Metrics overview
    Understand various dashboards, the home page, and the first-time user experience of ÃÛ¶¹ÊÓƵ Real-Time CDP.

Real-Time CDP B2B Edition lists-documentation-2

Tutorials tiles-tutorials-1

  • Understanding Real-Time CDP
    Learn how ÃÛ¶¹ÊÓƵ Real-Time Customer Data Platform (CDP) brings together known and unknown customer data to create and activate trusted customer profiles.
  • Real-Time CDP Demo
    See a demo of how Real-Time CDP is used to collect data from multiple sources, merge that data into a single real-time customer profile, and activate that data to create personalized customer experiences.
  • Understanding RTCDP user interface and workflow
    Learn how to navigate the Real-Time Customer Data Platform (CDP) user interface to see how its features come together to provide real-time activation across the digital customer journey.
  • Blueprint: Audience and Profile Activation
    Deliver audience activated and profile centric customer experiences with Real-time Customer Data Platform​.
  • Blueprint: Journey Optimizer
    Execute triggered messages and experiences using ÃÛ¶¹ÊÓƵ Experience Platform as a central hub of streaming data, customer profiles, and segmentation.
  • Blueprint: Web and Mobile Personalization
    Deliver personalized web and mobile content with Real-time Customer Profile.
  • See All Tutorials
    Learn how ÃÛ¶¹ÊÓƵ Real-Time Customer Data Platform (CDP) brings together known and unknown customer data to create and activate trusted customer profiles.

Release Information lists-release-1