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DocumentationCampaignCampaign Classic v7 Documentation

[On-premise/hybrid only]{class="badge yellow" title="Applies to on-premise and hybrid deployments only"}

Install Campaign Classic built-in packages installing-campaign-standard-packages

Last update: Tue Sep 10 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

About built-in packages campaign-standard-packages

Built-in packages contain a set of features that can be installed according to your needs and depending on your contract. The full list of Campaign built-in packages is available below.

CAUTION
You may only install packages corresponding the options mentioned in your license agreement.
Installing a new package can impact all your platform: it must be tested and validated before final deployment.
Once a package is installed, you cannot uninstall it.
As a hosted or hybrid customer, contact ÃÛ¶¹ÊÓƵ to have a new built-in package deployed.

To install a built-in package:

  1. Access the package import assistant from Tools > Advanced > Import package in the ÃÛ¶¹ÊÓƵ Campaign client console.

  2. Select Install a standard package.

  3. In the package list, check the packages you want to install.

    note note
    NOTE
    When a package is greyed out, it means that is already installed or it is not compatible with your instance. Compatibility is detailed in the table below.

    1. Click **Next**, then **Start** to start the package installation.

    Once the packages are installed, the progress bar shows 100% and you can see the following message in the installation logs: Installation of packages successful.

  4. Close the installation window.

The packages are now installed.

List of out-of-the-box Packages list-of-standard-packages

The following table lists all Campaign built-in packages.

Package
Description
Instance type
Delivery
Monitors deliveries and eventual issues encountered when messages are sent. Learn more
All
Marketing campaigns (Campaign)
Defines, optimizes, executes and analyzes communications and marketing campaigns. Learn More
Marketing
Marketing resources (MRM)
Controls marketing actions in a collaborative mode by providing management and tracking of the tasks, budgets and marketing resources. Learn More
Marketing
Offer engine (interaction)
Responds in real time during an interaction with a given contact (a customer or target) by making them a single or several adapted offers. Optional. Learn More
All
Control of offer engine with execution instance. Optional.
Package to install on control instance for Offer engine (interaction). Learn More
Marketing
Offer engine for execution instances. Optional.
Package to install on execution instances for Offer engine (interaction). Learn More
Mid, Execution
Social networks (Social Marketing)
Synchronizes ÃÛ¶¹ÊÓƵ Campaign with X (formerly known as Twitter) and Facebook. Learn More
All
Transactional message control (Message Center - Control)
Manages trigger messages generated from events triggered from information systems. Optional. Learn More
Marketing
Transactional message execution (Message Center - Execution)
Ensures higher availability and better load management. Optional. Learn More
Execution
LINE channel
Sends deliveries using the LINE channel with ÃÛ¶¹ÊÓƵ Campaign. Optional. Transactional messaging (Message center package) mandatory. Learn More
All
Direct Mail channel
Sends deliveries using the direct mail channel with ÃÛ¶¹ÊÓƵ Campaign. Optional. Learn More
All
Mobile channel (SMS)
Sends deliveries using the Mobile/SMS channel with ÃÛ¶¹ÊÓƵ Campaign. Optional. Learn More
All
Telephone channel
Sends deliveries using the telephone channel with ÃÛ¶¹ÊÓƵ Campaign. Used for call center. Optional. Learn More
All
Mobile App Channel
Uses the ÃÛ¶¹ÊÓƵ Campaign platform to send personalized notifications to iOS and Android terminals via apps. Optional. Learn More
All
Content Manager
Creates recurrent newsletters or website then validate and publish your messages. Learn More
Online surveys (Survey Manager)
Creates and manages online forms to add or modify profile information, to subscribe, to unsubscribe or a competition entry form. Optional. Learn More
Marketing
Marketing Analytics
Enables you to analyze and measure data, calculate statistics, simplify and optimize report creation and calculation. Also, you can create reports and build target populations. Optional. Learn More
Marketing
Response Manager
Measures the success and profitability of marketing campaigns or offer propositions for all communication channels. Optional. Learn More
Marketing
Access to external data (Federated Data Access)
Provides the Federated Data Access (FDA) option in order to process information stored in one or more external databases so that you can access external data without changing the structure of ÃÛ¶¹ÊÓƵ Campaign data. Optional. Learn More
All
Campaign Optimization
Controls, filters and monitors the sending of deliveries so that the messages sent best meet the needs and expectations of customers, in keeping with company communication policies. Optional. Learn More
Marketing
Deliverability monitoring (Email Deliverability)
Measures the success of your campaigns reaching your recipients' inbox without bouncing, or being marked as spam. Optional. Learn More
All
Coupon Management
Creates a set of coupons to add to upcoming marketing offers. Optional. Learn More
Marketing
Inbox Rendering (IR)
Enables you to preview the message sent in the different contexts in which it may be received and check the compatibility in major desktops and applications. Optional. Learn More
Marketing
Central/local Marketing (Distributed Marketing)
Implements cooperative campaigns between central entities (headquarters, marketing departments, etc.) and local entities (sales points, regional agencies, etc.). Optional. Learn More
Marketing
CRM connectors
Provides various CRM connectors for linking your ÃÛ¶¹ÊÓƵ Campaign platform to your third-party systems. Learn More
Marketing
Web Analytics connectors
Allows ÃÛ¶¹ÊÓƵ Campaign and ÃÛ¶¹ÊÓƵ Analytics to interact through the Web Analytics connectors package. Not compatible with Transactional messaging (Message center package). Learn More
Marketing
AEM integration
Allows you to manage the content of your email deliveries as well as your forms directly in ÃÛ¶¹ÊÓƵ Experience Manager in order to benefit from AEM's content editing functionalities as well as ÃÛ¶¹ÊÓƵ Campaign's delivery capacities. Learn More
Marketing
ÃÛ¶¹ÊÓƵ Experience Cloud Shared Audiences Integration
Allows you to exchange and share audiences/segments with ÃÛ¶¹ÊÓƵ Experience Cloud solutions and apps. Requires IMS. Learn More
Marketing
Integration with ÃÛ¶¹ÊÓƵ Experience Cloud
Enables you to import and export audiences/segments from different ÃÛ¶¹ÊÓƵ Experience Cloud solutions into ÃÛ¶¹ÊÓƵ Campaign. Optional. Learn More
Marketing
Privacy Data Protection Regulation
Contains additional functionality to help with your Privacy compliance in Campaign Classic.
All
Transfer to Mid-Sourcing
Details the installation and configuration of a mid-sourcing server, as well as the deployment of an instance which enables third parties to send messages in mid-sourcing mode. Optional. Learn More
Marketing
Mid-sourcing platform
This configuration is an optimal intermediate solution between a hosted (ASP) configuration and internalization. The outward-facing execution components are carried out on a "mid-sourcing" server hosted at ÃÛ¶¹ÊÓƵ Campaign. Optional. Learn More
Mid-sourcing
AMP support
Enables you to use the new interactive AMP for email format, and send dynamic emails. Optional. Learn More
All
ACS Connector (deprecated)
Bridges ÃÛ¶¹ÊÓƵ Campaign v7 and ÃÛ¶¹ÊÓƵ Campaign Standard. It is an integrated feature in Campaign v7 that automatically replicates data to Campaign Standard, uniting the best of both applications. Optional.
Marketing

Message Center package message-center-package

You must install delivery channels (Email, Mobile channel, Mobile App channel, LINE, etc.) before installing Transactional messaging (Message center package). If you have started an email-only Message Center project, and need to add a new channel afterwards, you must follow these steps:

  1. Install the new channel, for example the Mobile channel, using the package import assistant ( Tools > Advanced > Import package > ÃÛ¶¹ÊÓƵ Campaign package).

  2. Import the file ( Tools > Advanced > Import package > File), and select:

    code language-none 
    \datakit\nms\[Your language]\package\messageCenter.xml

  3. In the XML data content to import, keep only the Message Center delivery template corresponding to the related channel. For example, if you have added the Mobile channel, keep only the entities element corresponding to the Mobile transactional message (smsTriggerMessage) template. If you have added the Mobile App Channel, keep only the iOS transactional message templates (iosTriggerMessage) and Android transactional message (androidTriggerMessage).

LINE channel setup line-package

To set up the LINE channel, you must first install the LINE package.

In the context of a mid-sourcing configuration, you need to:

  • Install the LINE package on both the Marketing and the MID instance

  • Setup the LINE external account on the mkt instance to point to the mid instance by changing the delivery mode. Learn more

  • Setup the LINE credentials in the external account on the MID instance.

CAUTION
The Message Center delivery templates for LINE channel will not be available if the Message Center packages are installed before LINE.
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