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2022

November 2022 nov-2022

Updated Release Notes section with 7.3.2 improvements and patches. Read more

Updated Compatibility Matrix with Teradata 17 support. Read more

The File and resource management section has been updated with additional information on the uploadWhiteList attribute. Read more

The documentation on security zones has been updated withn additional information on the allowDebug attribute attribute. Read more

The migration guide has been updated. References to unsupported �۶���Ƶ Campaign versions have been removed. Read more

July 2022 july-2022

Documentation updates coming with the 7.3.1 release

Updated Compatibility Matrix. Read more

Updated Release Notes section. Read more

Time Sensitive notifications with iOS 15. Read more

March 2022 mar-2022

Added a detailed description for the Test SMTP delivery option. Read more

The Get Started with upgrades page has been updated to clarify Campaign Console upgrade guidelines. Read more

New Campaign v7.2.2 build is now available. Read more

Legacy PostgreSQL versions that have reached end of life have been added to the Deprecated and removed features page.

February 2022 february-2022

Updated the File transfer activity section with a reminder to manually monitor the size of the archived content in the SFTP directory in case the Delete the source files after transfer option is not selected. Read more

The Quarantine vs Denylist section has been clarified. Read more

The sections on how to send an address to quarantine and how to remove addresses from the quarantine list have been updated. Read more

Added a workflow best practice to recommend not to perform multiple stop requests on the same workflow. Read more

Added information on how to stop a recurring delivery from running within a campaign. Read more

January 2022 january-2022

Documentation updates coming with the 7.2.1 release

Updated Compatibility Matrix. Read more

Updated Release Notes section. Read more

Updated FDA external account configuration for Snowflake. Read more

Updated FDA external account configuration for Azure Synapse Analytics. Read more

Updated Google BigQuery FDA Connector. Read more

Following their deprecation, Microsoft CRM, Salesforce, Oracle CRM On Demand action activities have been removed from the documentation.

New option Abort on error added to the workflow Error Management section. Read more

Added batch update option in the CRM connector activity. Read more

2021

December 2021 dec-2021

Campaign Classic v7 Release Notes have been reorganized to simplify navigation. Read more

Documentation about Form edition in Campaign has been updated and improved. Read more

CentOs 8 has reached End-of-Life and is now deprecated with �۶���Ƶ Campaign Classic. Read more

November 2021 nov-2021

Added a limitation about Incoming SMS (MO). Read more

Updated the migration process logs details for CRM connector deployment. Read more

Added requirements about IMS permissions to implement �۶���Ƶ Campaign-�۶���Ƶ Analytics integration. Read more

Updated �۶���Ƶ Analytics Data Connector End-of-Life date from March 1, 2022 to August 17, 2022. Read more

Added a section about how to use JavaScript to calculate values, exchange data and to execute specific operations using SOAP calls.Read more

Added samples of JavaScript codes implementation in workflows. Read more

October 2021 oct-2021

Existing technotes have been grouped to the new Technote section.

The Hardware sizing recommendations page has been updated and added to the Technotes section. Read more

September 2021 sept-2021

Documentation updates coming with the 21.1.4 release

The Gauge chart type has been removed.

Reports and web applications screenshots and parameters have been updated following �۶���Ƶ Flash removal.

The billing technical workflow description has been updated with a new guardrail.

August 2021 aug-2021

Added new workflow activity: Change Data Source - Learn more

Applicability badges have been added to the documentation pages: Applies to v7 for Campaign Classic v7 capabilities only, and Applies to v7 & v8 for common capabilities.

Added a note about the integration between Campaign and AEM Assets which has been decomissonned starting �۶���Ƶ Experience Manager 6.4. Learn more

July 2021 july-2021

Campaign 21.1.3 release has moved to General Availability (GA).

June 2021 june-2021

The Transactional Messaging section has been reorganized and clarified with a new Get started section, including an enhanced schema for a better understanding of the process. Read more

Documentation updates coming with the 21.1.3 release

Integration with �۶���Ƶ Journey Orchestration - Learn more. A step-by-step use case is presented in this page

LINE channel enhancements - Learn more

New Vertica Analytics FDA connector - Learn more

New Google BigQuery FDA connector - Learn more

The “Billing (billing)” technical workflow description now includes the tasks originally performed by the “Number of active billing profiles (billingActiveContactCount)”. Read more

May 2021 may-2021

The Workflow Heatmap report documentation has been updated and improved. Read more

Campaign Client Console requirements have been updated in the Compatibility Matrix. Read more

Campaign Client Console installation for steps have been improved and clarified. Read more

A new technote has been created about the Tracked URLs signature issue. Read more

April 2021 april-2021

A new section has been on how to work with �۶���Ƶ Experience Platform Sources and Destinations to share data between Campaign Classic and �۶���Ƶ Real-time Customer Data Platform (RTCDP). Read more

A new technote has been created to learn how to update bounce qualification after an ISP outage. Read more

March 2021 march-2021

The Get started with SMS section has been reorganized and improved. You can now learn how to configure the SMS channel, create an SMS, send and track SMS in dedicated sections.

The “Help & support options” page for Campaign Classic has been integrated into the core documentation. Read more

A new section has been added with best practices and checks to perform regarding security and privacy. Read more

The permission management chapter has been improved and split into sections, including details about Operators , Groups of operators , Named rights and Folder management .

Learn how to create and manage your campaigns through these new pages:

• Create and configure campaign templates
• Marketing campaign deliveries
• Select the audience of your campaigns
• Manage associated documents
• Set up and manage the approval process

Information has been added in the Advanced JavaScript activity section on how to use the task.setCompleted() method to terminate the task and prevent future recalls. Read more

The Deliverability section has been updated and now includes links to the new �۶���Ƶ Deliverability Best Practice Guide. All generic information related to deliverability that can apply to various �۶���Ƶ solutions has been moved to the Best Practice Guide Appendix.

February 2021 release-21.1

Documentation updates coming with the 21.1 release

The new Email Feedback Service capability (private beta) is documented here.

The Server configuration file section has been updated with the configuration parameters needed for Campaign to connect to another service using IMS. Read more

In the list of delivery statuses, the description for Taken into account by the service provider has been updated: this status is now also used for email deliveries sent using the Email Feedback Service. Read more

The keyboard shortcuts available on the new logon screen to connect to �۶���Ƶ Campaign are now documented. Read more

Other updates

A new section has been added with detailed information on how to perform A/B testing using workflows. Read more

The �۶���Ƶ Campaign Enhanced MTA section has moved here.

A new page has been added to provide an overview of tracking capabilities in Campaign Classic. Read more

A troubleshooting section has been added to help you solve common issues related to tracking. Read more

The Sending an email section has been reorganized and clarified with new subsections. Read more

Information has been added on how to add links in emails that can be personalized and that support tracking. Read more.

January 2021 jan-2021

The Fork activity section has been enriched with best practices. Read more

The CRM Connectors section has been updated, improved and reorganized. Read more.

Steps to connect �۶���Ƶ Campaign and Microsoft Dynamics are now detailed in a dedicated page. Read more.

Oracle On Demand API is now deprecated as a CRM connected with Campaign. Read more.

Learn how to find out the current version of embedded Tomcat web servlet used in an instance of �۶���Ƶ Campaign here.

The list of technical workflows with their associated packages has been enhanced and centralized into one single page. Read more

The troubleshooting section of the Monitoring guide has been reorganized and enhanced with a landing page. Read more.

A new Importing and exporting data section is available with new pages related to workflows, data compression, encryption, and import best practices. Read more

2020

December 2020 dec-2020

The Delivery monitoring section has been reorganized into thematic topics. Read more

A use case has been added on how to add senders’ IP addresses to the delivery logs. Read more

Privacy FAQ has been moved to this section.

A use case has been added on how to use the Deduplication activity’s merge functionality. Read more

The complete description of SMS connector protocol and settings page is now available here.

A note has been added to the Transactional messaging section to warn that the event folders must not be set as views on the execution instances, to avoid access right issues. Read more

November 2020 nov-2020

Campaign data model overview has been improved and reorganized. Read more.

External account configuration has moved to this section.

Campaign Federated Data Access (FDA) documentation has been improved with details for each external database configuration, and moved to this section.

Campaign 20.2.3 release has moved to General Availability (GA).

The Privacy section has been moved and enriched with two new pages: Privacy management and Managing privacy requests.

A note has been added in the mid-sourcing server configuration page to specify that the external account’s internal name should not be updated once the server has been setup. Read more

Information has been added on the syntax to use when specifying a path to an external SFTP server. Read more

The Personal Data and Personas section has been updated with a use case scenario to illustrate how the different personas are interacting when it comes to Privacy. Read more

A new section listing Frequently Asked Questions on Privacy has been added. Read more

October 2020 oct-2020

New capabilities included in 20.3 release

Push notifications improvements for iOS - Read more

Push notifications improvements for Android - Read more

Other documentation updates coming with the release

The Compatibility matrix has been updated. Read more

The Deprecated and removed features page has been updated. Read more

Release notes and Compatibility matrix for Gold Standard release are now available in a dedicated page.
Read more.

Triggers integration originally based on oAUTH authentication setup to access pipeline has now been changed and moved to �۶���Ƶ I/O. Read more

Other updates

Documentation pages have been updated to reflect the Tomcat 8 update.

Details have been added in the ‘About’ box description in the ‘Getting your �۶���Ƶ Campaign version’ section. Read more

Guidelines to perform a build upgrade have been added to the ‘Updating �۶���Ƶ Campaign Classic’ section. Read more

FAQs about Campaign build upgrade have been added to Campaign common questions. Read more Read more

Campaign on-premise, hosted and hybrid hosting models are now described in a dedicated section. Read more

Campaign capability matrix per hosting model has been updated and moved in the Installation guide. Read more

Campaign Reporting advanced capabilities section has been improved to detail how to use URL parameters and variables in custom reports. Read more

The reports properties page has been reorganized and enriched to facilitate configuration. Read more

September 2020 september-2020

A note has been added to specify that Active profiles count is available for Marketing instances only. Read more

A new sample about schema edition has been added to link a field to an existing reference table. Read more

A note has been added regarding the use of additional data with seed addresses in deliveries. Read more

August 2020 aug-2020

Learn best practices related to delivery design and sending with Campaign in a dedicated section. Read more

The Deliverability best practices landing page has been improved to facilitate access to sub-sections. Read more

How-to videos are now available on the following topics:

• How to set up fatigue management using typology rules and predefined filters

• How to create an email in a campaign

• How to create a multilingual newsletter with conditional content

• How to configure and deploy a delivery template

• How to activate and use AMP for emails

• How to personalize emails using dynamic content blocks

• How to personalize emails using personalization fields

• How to manage seed and proofs in an email

• How to set up a recurring delivery

• How to set up a continuous delivery

Information has been added on the checks and actions to perform when getting the “Couldn’t resolve host name” error after connecting to an FTP server. Read more

New use cases have been referenced in the list of workflow use cases:

• Automating content creation, edition and publishing
• Setting up a recipient approval process before a delivery is sent
• Calling an instance variable in a query
• Applying a split percentage on a population

The AND-join activity section has been enriched with additional information on its usage, and a note regarding the use of variables. Read more

July 2020 july-2020

A use case on how to automatically update a list using an incremental query has been added to the workflow use cases. Read more

The Release Notes have been reorganized: an overview page has been added with information on build statuses, upgrade process, recommendations and important links. A dedicated page for Gold Standard releases has also been added and the Compatibility matrix has been integrated.

A new section has been added with guidelines related to Campaign Classic monitoring. Read more

The Privacy and Consent section has been enhanced with more detailed information and useful links. Read more

The Privacy Management in Campaign Classic page has been updated with information on the ‘regulation’ field which is now available when using the API allowing to setup automatic Privacy request process.

The Privacy Management Overview page has been updated to include information on the Thailand’s Personal Data Protection Act (PDPA) and the Brazil’s Lei Geral de Proteção de Dados (LGPD). Read more

Information has been added on sub-workflows logs and behavior in case of error. Read more

Best practices have been added in the Scheduler activity section. Read more

June 2020 june-2020

The Removing a quarantined address section has been updated. This includes clarification of the cases in which addresses are automatically removed from the quarantine list. Read more

Use cases have been added on how to encrypt and decrypt data using Control Panel and Campaign workflows.

The Experience Cloud Triggers and �۶���Ƶ Campaign Classic integration page has been moved here.

July 2020 release-20-2

New capabilities included in 20.2 release

Support of Emoticons - Read more

Azure Synapse FDA Connector - Read more

Thailand and Brazil Privacy Laws -

Other documentation updates coming with the release

The new option enabling to unpublish a transactional message template is documented in this section.

The new options allowing to set limitations when sending emails that include images downloaded from a personalized URL and attachments have been added to the list of Campaign Classic options. Read more

The new Prepare the delivery parts in the database option is documented in this section.

The Validating the delivery section has been clarified and updated. Read more

The parameters related to the new tracking link signature mechanism have been added to the Server configuration file section.

The Compatibility matrix has been updated.

The cleanup workflow section has been updated. Learn more

The Campaign network endpoints have been moved to this section.

The Spam Assassin installation section has been updated with the new installation file name. Learn more

The section on duplicating environments has been updated. Learn more

May 2020 may-2020

The Monitoring deliverability section has been moved and improved. Read more

The Deliverability troubleshooting section has been moved and improved. Read more

Deliverability guidelines when starting a new platform have been enhanced. Read more

The Sending transactional emails with attachments section has been moved and updated. Read more

The Data package best practices section has been moved and updated. Read more

April 2020 april-2020

The FDA rights table has been moved to the Accessing an external database (FDA) documentation. Read more

The FAQ has been updated with tips on how to clear soft and hard cache. Read more

Data model best practices have been improved with additional information on indexes. Read more

The section describing the �۶���Ƶ Campaign built-in data model has been updated with more details on each table. Read more

Workflow use cases have been updated and reorganized into thematic sections. Read more

The Bounce mail qualification and Email management rules sections have been enhanced with updated information.

The �۶���Ƶ Campaign Enhanced MTA article has been updated. It now only applies to Campaign Classic.

March 2020 march-2020

Data model best practices have been updated with new sections including Sequences, Performance and Large tables, amongst others. Read more

A new section describing the �۶���Ƶ Campaign built-in data model and interaction between tables is now available. Read more

Additional key links have been added to the documentation home page. Read more

A use case has been added on how to integrate a dynamic offer from �۶���Ƶ Target into an email in �۶���Ƶ Campaign. Read more

A new section detailing the different languages available in �۶���Ƶ Campaign is now available. Read more

Access management guidelines have been updated with more information on Named rights. Read more

February 2020 february-2020

A new section outlining best practices and key recommendations while designing the �۶���Ƶ Campaign data model is now available. Read more

A new section is available about Technical email configurations. Read more

The Deliverability FAQ has been updated with more details on the “quotas met” error message.

AMP for Email is now supported by new email providers: the related documentation has been updated. Read more

The Email archiving section has been improved. Read more

January 2020 release-20-1

New capabilities included in 20.1 release

Snowflake FDA Connector - Read more

Hadoop FDA Connector Enhancements - Read more

Other documentation updates coming with the release

The installation, production and configuration guides have been updated with the new systemd unit used by the nlserver service startup. You can still use /etc/init.d/nlserver6, but �۶���Ƶ recommends that you now use the systemctl command for interacting with the nlserver service.

The installation guide has been updated and synchronized with the latest version of the compatibility matrix. New supported systems have been added. Occurrences of deprecated and unsupported systems have been removed. Read more

The Compatibility matrix has been updated with the Hadoop 3.0 and Snowflake FDA connectors.

A best practice on IP affinity has been added to the installation guide. Read more

The database cleanup workflow section has been updated. The provided batch figures now reflect the code implementation. Read more

A limitation on FDA over HTTP has been added to the transactional messaging guide. Read more

Information has been added on the new option that allows you to define a time-out period for the JavaScript code and Advanced JavaScript code workflow activities. Read more

Information has been added on the new Start Pending view available in the Administration > Audit > Workflows Status node. Read more

The Sending push notifications guide has been moved, reorganized and improved with clarified information.

The new parameter for URLs report configuration has been documented here.

The Campaign Classic On-premise & Hosted capability matrix page has been updated with the new FDA connectors. Read more.

The Campaign Classic Capability matrix page has been updated.

The new Cleanup of Nmsaddress workflow has been documented here.

A limitation has been added when using a query activity in a workflow. Read more.

A new section has been added to detail the enhanced email address validation rules to send an address to quarantine in case of soft error. Read more

The parameter from the configuration file indicating that an instance is using the Enhanced MTA or not is now documented. Read more

The Deliverability section has been moved, reorganized, and enhanced with updated content. Read more

A new section describing the �۶���Ƶ Campaign Classic data model basics and how to access the description of each table is now available. Read more

The �۶���Ƶ Campaign Enhanced MTA article has been updated with more detailed information on installing a specific Typology package on instances that do not add the required Enhanced MTA headers to every message.

The use cases related to query designing have been reorganized into separate sections. Read more

A new section about tips and tricks on managing offers and using the Interaction module in �۶���Ƶ Campaign Classic is now available. Read more

The Interaction documentation has been enriched with links to several videos that help understand better how to manage offers. Read more

The best practices article on how to optimize the queries running on your instance has been integrated into the documentation. Read more

Reporting guide has been updated and reorganized. Read more

An example of how to use an instance variable in a workflow has been added. Read more